Project Manager

We are currently seeking a highly skilled and creative Project Manager - Digital Solutions to join our team at Titan. As a leading company in the watches and wearables industry, we are dedicated to delivering exceptional products and experiences to our customers.

Role Introduction in brief

• The Jewellery Industry by nature is dynamic, given the involvement of commodities Gold and Diamond as the key raw-material. This defines the criticality of operations both Physical and DigITal. Delivery of DigITal Solutions to suit the Changing business dynamics. DigITal involves Innovative and New Technology solutions.
• This role is of high importance and critical to the Operations of the business, considering the following :
• This role will be in charge of delivering key IT initiatives on Digital applications - which will be done by an identified core team comprising members from the business - Business Analysts, Developers, Solution Architects and System Administrators from internal IT team as well as from Vendors who are associated with the projects.
• This role is responsible for the Delivering on Analytical Data Solutions .
• Responsible for devising the roadmap and driving implementation of new technology solutions. Requires expertise in inter-connecting transaction systems and cloud solutions, Knowledge of Data Analytics, Delivering Solutions based on Data Analytical Models, Analytical Data Model Deployment.
• This role will be involved in the right technology selections , related value additions and mitigating risks.
• Managing critical applications like Kanvas an analytical platform for Merchandising, Inventory, Pricing Optimisation, Promotion and Markdown are part of this role. These applications are very critical for the business team to ensure and analyse the sale revenue.
• Domain knowledge : Understanding of Various Jewellery business processes Merchandising, Retail, Designs, Commercial, Pricing, ISCM, etc.
• Experience in Handling projects involving multiple scenarios and new technologies required
• In-depth Knowledge of Related applications.
• Need to build Cost effective, Scalable solutions.

Key Responsibilities of this role :

• Building and Managing Applications / Solutions for various Business Process and Decision Support System
• Solution Architect: Design AI/ML and manage the developments related to New projects, Process Enhancements, Change Requests, etc.
• Building and Managing AI/ML Model based Decision Support Application
• Co-create Solutions with Business .
• Project Management: Lead the Team on Cross-Functional / New projects and improvement projects for the business.
• Ensuring project plans, periodic reviews with stake holders and DigITal SMT, timely escalation in case of delay, managing cost and resources
• Communication with HODs to Get Inputs on Key Initiatives / Improvement Needs, Suggest New Technology Solutions, Seeking Directions, Review
• On time completion of project milestones and delivery of key initiatives
• Accountable for ensuring Quality of solutions - Right First Time.
• Verbal and written communications with stake holders
• Managing Infrastructure Hosting Choices, Selecting the right platform (Operating Systems, DB, etc), Server Sizing, Health Scenario, Ensuring Infosec Recommendations and guidelines, etc.
• Manage the Technical, Functional Teams and Vendors in designing solutions, defining schedules and requirements, testing, managing stakeholders, addressing issues and providing direction to consultants .
• Manage Interactions with the Server Admin Team.
• Ensure System Performance and continuous availability
• Managing Product Version Releases / Roll-out.
• Managing Operations Support for the exiting Applications
• Constant focus on Improving the efficiency of the process - Constantly monitoring and bringing in value adds / changes. Responsibility for enhancements - Impact analysis, Study Solutions and then implement and monitor .
• Ensuring compliance on licencing, legal, InfoSec, Data Security and Audit.
• Driving Innovation for new ideas and concepts. Innovation Champion.
• Scout the environment and Identify areas for introducing Technology Solutions / Interactions with the Department heads for buy-in and sponsorship.
• Exploring new Solutions and Ideas
• Communication with Vendors, Partners for Clarifications, Resource Augmentation, etc.
• Team / People Management
• Validate / Certify / Approve DigITal Solutions System changes and modifications, considering the complexity and criticality across the Value chain.
• Staying current and updated with the latest technology: Interactions with External parties and participation in relevant forums Gartner, etc.

Knowledge and Skills Required :

Mandatory Skills : -

• Deep understanding on AI/ML Model building, Analytical Reporting concepts
• Expertise on SQL, Python, AWS
• Model Deployment
• Design agile and configurable solutions in order to match scale, variety, etc.
• Understanding of Web Services / API Application Programming Interfaces

Good to Have skills : -

• Project Management Skills
• Understanding of the SDLC Software Development Life Cycle.
• Requires in-depth understanding of the Business Processes

Knowledge Required : -

SME Technical and Functional :

• Review / Approve Project Documentation
• Review / Publish Release Notes (for Product Version)
• External Interfaces
• Project Managers, Consultants from
• Mindtree,
• Gartner
• EY, Deloitte, KPMG
• Third Party Service Providers
• Heads of Partner Organisations
• Internal Interfaces
• Merchandising
• Retail
• DeC
• Analytics & Insights Team
• Commercial
• Oracle CoE
• eCommerce
• Server Management Team
• Infosec
• Legal / Internal Audit
• Other Support teams

Job Requirements

• Education
• Scenario 1: MBA
• Scenario 2: B.Tech / BE or Equivalent Degree
• Relevant Experience
• Scenario 1: 2 to 3 Years
• Scenario 2: 4 to 6 Years
• Skills Behavioural
• Communication
• Stakeholder Management
• Analytical Skills
• Logical Reasoning
• Detail Orientation
• Project Management
• People Management
• Partner Management
• Innovation Concepts
• Domain Knowledge / Technical Skills
• SQL, Python, AWS
• Subject Matter Expert
• Project management Skills / Tools
• In-depth understanding of the SDLC - Software Development Life Cycle.