Senior Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - TechnicalOverview:
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The Identity Solutions Program delivers world-class solutions to foster trust in global commerce and secure the entire customer lifecycle. Our vision is a fraud-free, seamless digital economy. We are looking for a Senior Product Manager-Technical to join our team. The Senior Product Manager – Technical at Mastercard plays a key role in our software teams, collaborating with Product Managers, Solution Architects, and development teams to define technical requirements aligned with business goals. The PM-T must develop deep knowledge of Mastercard's applications and systems to be effective.

Role:

• The Product Manager - Technical will translate business requirements into detailed functional specifications (user stories).

• Demonstrate the ability to quickly learn and contribute to our complex platform.

• Exhibit proven expertise and experience in understanding customer needs and business concepts, providing strategic insights, and defining product and customer success metrics and KPIs.

• Design features through prototypes and experiments, decompose requirements into user stories, prioritize the backlog, and collaborate with engineering teams to ensure the delivery of high
• quality products.

• Understand the technical implications and impacts associated with requirement requests.

• Write comprehensive user stories with clear acceptance criteria.

• Conduct systems impact analyses and provide effort estimates.

• Has experience working with technical teams or stakeholders; direct engineering experience is not a requirement.

• Possess a solid understanding of agile development frameworks such as Scrum and SAFe.

• Demonstrate intellectual curiosity and a proactive approach, including in unfamiliar situations.

• Facilitate technical requirement reviews and joint application design sessions.

• Collaborate with software engineers to ensure a clear understanding of user stories.

• Work with quality assurance teams to verify that requirements are met.

• Lead all Scrum ceremonies and planning sessions.

Required Qualifications & Skills:

• Ability to collaborate effectively with Product Managers, development teams, and core business units

• Strong technical analysis skills to support complex application design and documentation, including functional, technical, and interface specifications, as well as user stories

• Capable of working independently with minimal supervision

• Experience with agile development methodology

• Demonstrates initiative and self-motivation, with a eagerness to learn and take on challenging opportunities

• Energetic, detail-oriented, and proactive, with the ability to perform effectively under pressure in autonomous environments

• Proficient in documenting and understanding business process models

• Knowledge of data modelling techniques and best practices

• Familiarity with the payment industry and its standards

• Proven track record as a product manager for multiple products in the market

• Ability to quickly acquire technical product knowledge, particularly related to security concepts

• Understanding of the product development lifecycle, maturity models, and road-mapping processes

• Experience managing large-scale enterprise initiatives involving multiple impact teams across the organization

• Strong written and verbal communication skills, capable of conveying information clearly at both detailed and executive levels

• Skilled in resolving issues and overcoming obstacles efficiently

• Highly motivated and proactive in supporting team and product success

• Demonstrates a strong sense of ownership to meet objectives and deliver results

Corporate Security Responsibility:
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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