NOC Engineer
2 days ago
Job Profile/Responsibilities –
Handling the International/National Voice call (VOIP, SIP) issues such as Call failure, ASR, ACD, High PDD, FAS, No RBT Mute Call, NLD/ILD Roaming caller issue, CLI issue, one way speech, Packet Drop, Telecom protocols Analysis (SS7, SIP) & Monitoring of alarm and Escalation to concerned Carrier.
 Operation and Maintenance of Network.
 Traffic/Alarm Monitoring
 Submitted KPI reports (for SMS, Voice ,ACD etc)
 Raising Fault tickets to Customer Complaints
 Resolve the issue within SLA.
Freshers can also apply with technical knowledge
Job Type: Full-time
Pay: ₹300, ₹450,000.00 per year
Benefits:
- Health insurance
 
Experience:
- total work: 1 year (Preferred)
 
Work Location: In person
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