NOC Engineer

2 days ago


Gurgaon, Haryana, India Manopre Telecom Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Job Profile/Responsibilities –

Handling the International/National Voice call (VOIP, SIP) issues such as Call failure, ASR, ACD, High PDD, FAS, No RBT Mute Call, NLD/ILD Roaming caller issue, CLI issue, one way speech, Packet Drop, Telecom protocols Analysis (SS7, SIP) & Monitoring of alarm and Escalation to concerned Carrier.

Operation and Maintenance of Network.

Traffic/Alarm Monitoring

Submitted KPI reports (for SMS, Voice ,ACD etc)

Raising Fault tickets to Customer Complaints

Resolve the issue within SLA.

Freshers can also apply with technical knowledge

Job Type: Full-time

Pay: ₹300, ₹450,000.00 per year

Benefits:

  • Health insurance

Experience:

  • total work: 1 year (Preferred)

Work Location: In person


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