NOC Engineer

24 hours ago


Gurgaon, Haryana, India Manopre Telecom Full time ₹ 4,50,000 - ₹ 6,00,000 per year

Job Profile/Responsibilities –

Handling the International/National Voice call (VOIP, SIP) issues such as Call failure, ASR, ACD, High PDD, FAS, No RBT Mute Call, NLD/ILD Roaming caller issue, CLI issue, one way speech, Packet Drop, Telecom protocols Analysis (SS7, SIP) & Monitoring of alarm and Escalation to concerned Carrier.

Operation and Maintenance of Network.

Traffic/Alarm Monitoring

Submitted KPI reports (for SMS, Voice ,ACD etc)

Raising Fault tickets to Customer Complaints

Resolve the issue within SLA.

Females candidates will be preferred for this positions

Job Type: Full-time

Pay: ₹450, ₹600,000.00 per year

Benefits:

  • Health insurance

Experience:

  • total work: 1 year (Preferred)

Work Location: In person


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