
NOC Engineer
24 hours ago
Job Profile/Responsibilities –
Handling the International/National Voice call (VOIP, SIP) issues such as Call failure, ASR, ACD, High PDD, FAS, No RBT Mute Call, NLD/ILD Roaming caller issue, CLI issue, one way speech, Packet Drop, Telecom protocols Analysis (SS7, SIP) & Monitoring of alarm and Escalation to concerned Carrier.
Operation and Maintenance of Network.
Traffic/Alarm Monitoring
Submitted KPI reports (for SMS, Voice ,ACD etc)
Raising Fault tickets to Customer Complaints
Resolve the issue within SLA.
Females candidates will be preferred for this positions
Job Type: Full-time
Pay: ₹450, ₹600,000.00 per year
Benefits:
- Health insurance
Experience:
- total work: 1 year (Preferred)
Work Location: In person
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