Project Manager

About Metaforms

At Metaforms, we're building AI-powered automation tools for the market research industry — transforming how survey programming and data processing teams work.

Our mission is to help research agencies scale efficiently without proportional headcount growth. We serve technical delivery teams — the survey programmers, data processors, and operations specialists who form the backbone of global research execution.

We're currently in our validation phase, working hands-on with agencies to rigorously measure efficiency gains and product impact.

1,000+ surveys processed monthly

Serving Fortune 500 and global research agencies

Focused on workflow automation and operational efficiency

Series A funded with $9M to scale aggressively

The Role

We're hiring a Project Manager to own the coordination and execution of product validation testing for Metaforms.

Your mission: work with freelance survey programmers and data processors to run controlled studies that quantify the time savings and efficiency improvements our products deliver.

This is a high-impact, high-ownership role — the precision and reliability of your testing directly determine how we prove value to customers and investors.

You'll take full ownership of this process, freeing up our Product Managers to focus on strategy, while you ensure flawless execution of all validation tests.

What You'll Do Daily

Testing Coordination (60%)

• Recruit and onboard freelance survey programmers and data processors for product validation tests
• Schedule and coordinate testing sessions with clear communication of goals and protocols
• Brief testers on methodology, success criteria, and deliverables
• Maintain active communication with testers throughout each project (clarifications, progress, follow-ups)
• Monitor testing quality and flag deviations from defined procedures
• Match testers to the right project types based on their technical expertise and platform familiarity

Data Collection & Insights (25%)

• Track time savings and efficiency metrics across survey programming and data processing workflows
• Collect qualitative feedback on pain points, workflow improvements, and usability
• Document and report actionable insights to the Product Team
• Identify patterns and trends across task types, complexity, and tester profiles

Protocol Design & Quality Control (15%)

• Design standardized testing protocols to measure time-on-task across varying complexity levels
• Create control conditions (with vs. without Metaforms) for accurate comparisons
• Document detailed testing procedures to ensure replicability
• Review test outputs for accuracy and completeness before analysis
• Eliminate ambiguity in test instructions to ensure consistent results

Who You Are

Must-Have Experience

• 3+ years as a Project Manager in a market research agency or client-delivery role
• Hands-on experience coordinating with survey programmers and data processors — you understand their workflows deeply

• Familiarity with MR tools and platforms such as:

• Survey programming: Confirmit, Decipher, Dimensions, Qualtrics, etc.

• Data processing: SPSS, Quantum, Q, Excel, SQL, etc.
• Strong ability to manage external stakeholders — freelancers, vendors, or contractors — with clarity and accountability
• Exceptional attention to detail and quality control mindset
• Excellent written communication skills for creating precise documentation and briefings

Nice-to-Have Experience

• Exposure to process improvement, efficiency measurement, or UX/product testing
• Familiarity with time-motion studies or productivity tracking
• Experience with distributed/offshore teams
• Background in quality assurance or validation testing
• Experience handling CATI or multi-country data processing projects

Key Attributes

• Process-oriented: You love creating systems that ensure consistency and reliability
• Quantitative mindset: Comfortable working with metrics, time-tracking, and data analysis
• Problem-solver: You're proactive in resolving ambiguity and figuring things out
• Self-directed: You own outcomes end-to-end without needing constant oversight
• Adaptable: You thrive in dynamic, startup environments with shifting priorities
• Technically curious: You want to understand how the products work and why they matter

Why This Role Is Different from Agency PM Work

In a traditional market research agency, a Project Manager's success is defined by delivering client projects on time and within budget, coordinating with internal teams like programmers, data processors, and QA, and managing client expectations to ensure satisfaction and profitability.

At Metaforms, the focus shifts — instead of managing client delivery, you'll be designing and executing validation testing protocols that prove the measurable efficiency gains our AI tools deliver. You'll coordinate with internal teams and external freelance programmers and data processors, ensuring precise communication, testing rigor, and data quality.

Here, success isn't about project completion or client happiness — it's about producing reliable, data-backed evidence that demonstrates our product's value to customers and investors. The rigor and attention to detail required are higher because the outcomes of your testing directly inform Metaforms' product direction and growth strategy.

Your agency PM skills — coordination, communication, quality assurance, and workflow understanding — will all transfer seamlessly, but you'll now apply them in a product validation environment that demands analytical thinking, process discipline, and a keen eye for measurement accuracy.

What transfers: Your ability to coordinate with programmers and data processors, manage timelines, ensure quality, and communicate technical details clearly.

What's new: You're testing products, not delivering client work — and the precision required is higher because your data drives product decisions.

Why Join Metaforms?

• High-impact role: Your work directly determines how we prove and scale our product's value proposition
• Product influence: Insights you gather shape the product roadmap and strategy
• Industry transformation: Help solve the capacity bottleneck holding back global MR agencies
• Startup environment: Work directly with founders and product leaders, see instant impact
• Remote-first culture: Flexible hours, focus on outcomes over face time

What Success Looks Like

In 1 Week

• Recruit and onboard your first batch of freelance testers (programmers + data processors)
• Understand Metaforms' products, testing protocols, and key success metrics
• Execute your first validation test with full documentation

In 30 Days

• Fully own the testing coordination process — Product Managers are hands-off
• Standardize protocols for various test types and workflows
• Run multiple parallel validation tests with consistent quality
• Deliver clean, structured validation data to the Product team
• Build trust and positive relationships with freelance testers

In 3 Months

• Establish a reliable pool of freelance testers for on-demand projects
• Deliver rigorous validation data to share with customers and investors
• Identify patterns where Metaforms delivers maximum value
• Proactively suggest new testing methods aligned with product roadmap goals

Benefits

• Full family health insurance
• $1,000 USD annual skill development reimbursement
• Dedicated mentor/coach support
• Free lunch & dinner at the office
• Monthly food/snacks allowance

Join Metaforms as a Project Manager and help validate the impact of next-generation AI tools transforming the global research industry.

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