Customer Support Executive

2 weeks ago

Bengaluru, Karnataka, India Gillidanda Tech Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Summary

As a Customer Support Executive at MetaShot, you will be responsible for delivering exceptional customer service and resolving inquiries and issues. Your primary objective will be to ensure customer satisfaction by providing timely and accurate assistance. This role requires excellent communication skills, problem-solving abilities, and a strong customer-centric approach.

This is a blended process opening.

Responsibilities:

  • Answer incoming customer queries and respond to e-mails and social media platforms while conducting yourself in a professional and friendly manner.
  • Identify and escalate complex or unresolved cases to the appropriate department or direct manager.
  • Continuously update your knowledge of MetaShot's products and promotions to effectively address customer inquiries. Follow company policies and procedures to handle customer complaints, returns, and exchanges.
  • Actively engage and participate in offline community events or meetings as appropriate and when required.

What we are looking for:

  • Minimum 1 years of experience in a similar role.
  • Good knowledge and use of Microsoft Office, especially MS Excel
  • Excellent verbal and written communication skills in English, Hindi and one regional language
  • Prior experience in a customer service or call centre role preferred
  • Strong problem-solving skills and ability to think quickly on your feet.
  • Active listening skills to understand customer needs and provide accurate solutions.
  • Patience, empathy, and a customer-centric mind-set
  • Ability to handle high call volumes and work efficiently under pressure.

  • Customer Support Executive

    1 week ago

    Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive|| International Chat Process

    2 weeks ago

    Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Job DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...

  • Customer Support Executive

    3 weeks ago

    Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full time

    Job Description for Customer Support Executive (Voice & Non-Voice)Job Profile: Customer Support Executive (Voice & Non-Voice)Position: Customer Support Executive - Voice and Non-Voice Process - Bangalore Location: BangaloreJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shiftsCompensation: ₹20,000–₹28,000...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full time

    Position: Customer Support Executive - Voice ProcessLocation: Marathahalli, Bengaluru, KAJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shifts.Compensation: ₹20,000 CTC (₹16,000 take-home).Job DescriptionWe are hiring dynamic and customer-focused Customer Support Executive - Voice Process to join our...

  • Customer Support Executive

    6 days ago

    Bengaluru, Karnataka, India Omshara Infotech Full time

    Job Title: Customer Support Executive - International Voice Process Client: 24/7.ai Location: Marathahalli Employment Type: Full-Time Shift: Night Shift | Rotational Week Offs Experience Level: Fresher or Experienced Transport: Two-Way Cab Facility Provided Job Overview: 24/7.ai is seeking dynamic and customer-focused professionals to join our International...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Toolyt Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Customer Support Executive - Freshers at Toolyt LocationBengaluru, IndiaSalary /monthJob TypeFull-timeDate PostedAugust 28th, 2025Apply NowWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.To be successful as a customer support executive, you should display excellent...

  • Customer Support Executive

    7 days ago

    Bengaluru, Karnataka, India Toolyt Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the...

  • Customer Support Executive

    1 week ago

    Bengaluru, Karnataka, India Protouch Full time

    Company DescriptionProtouch provides simplified, handy, and fuss-free solutions to complex professional treatments. Protouch has launched India's first LED Hair Growth Therapy Comb along with ultra-concentrated Biotin & Collagen Hair Growth Drops. This duo offers a luxury hair treatment experience in the comfort of your own home. More information can be...

  • Customer Support Executive

    1 week ago

    Bengaluru, Karnataka, India UnStartED Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSchola Classes is an educational service provider dedicated to transforming the learning experience for students in India. We offer curated and specially designed online and offline educational programs to help students meet the demands of the modern world. Our goal is to empower students with essential skills and knowledge, enabling them...

  • Customer Support Executive

    7 days ago

    Bengaluru, Karnataka, India IGT Solutions Full time

    IGT is Hiring: Customer Support ExecutiveAre you passionate about providing exceptional service and building a rewarding career in the banking and financial services sector? IGT Solutions, a global leader in business process management, is looking for talented and enthusiastic Customer Support Executives to join our team in Gurugram. We are seeking...