Field Application Specialist, Advanced Therapy Solutions, India

3 days ago

Bengaluru, Karnataka, India Sartorius Stedim Full time
We are seeking a Field Application Specialist – Advanced Therapy Solutions to act as a trusted technical partner to customers and internal stakeholders. This is a field-based, customer-facing, highly technical role responsible for driving adoption, performance, and commercial success of advanced therapy solutions across a Pan-India territory.

The role operates at the intersection of sales enablement, application expertise, and customer success, supporting advanced cell and gene therapy workflows through hands-on technical engagement.Main Responsibilities & Tasks:

  • Provide expert application and technical support to the sales organization through product presentations, demonstrations, application studies, and customer consultations.

  • Collaborate closely with Product Management on new product introductions, including beta site testing, validation trials, and field demonstrations.

  • Take ownership of the assigned Advanced Therapy product portfolio to support sales target achievement across India.

  • Partner with customers to understand application requirements, perform URS analysis, and design optimized technical solutions aligned with customer workflows.

  • Plan, execute, and document application trials and demonstrations, ensuring defined objectives and measurable outcomes.

  • Deliver proactive on-site and remote technical support, addressing implementation challenges and ensuring successful product adoption.

  • Support the Quality function by troubleshooting customer processes and contributing to quality complaint investigations and resolution.

  • Collect, analyze, and report product performance data and customer feedback to drive continuous improvement and product optimization.

  • Track competitor technologies and market trends; share structured insights with Application Specialist leadership and Product Management teams.

  • Deliver structured product and application training to internal sales teams and channel partners; lead external customer workshops, seminars, and technical forums.

  • Prepare high-quality trial reports, technical documentation, and post-engagement summaries for internal stakeholders.

  • Travel extensively across customer sites to support field activities and build long-term technical partnerships.

Technical Focus Areas

  • CAR-T Cell Therapy

  • Stem Cell Technologies (PSC, MSC)

  • Immune Cell Technologies

  • DNA-based applications

  • Adeno-Associated Virus (AAV) technologies

  • Antiviral and gene therapy platforms

  • Cell and gene therapy manufacturing workflows

Qualification & Skills:

  • Master's degree (mandatory) in Biological Engineering, Biotechnology, Life Sciences, or a related field.

  • 4–12 years of experience in a Field Application Specialist, Application Scientist, or similar technical role within life sciences, biopharma, or advanced therapy domains.

  • Strong understanding of laboratory processes, equipment, and application technologies relevant to cell and gene therapy.

  • Ability to translate complex technical concepts into practical, customer-focused solutions.

  • Experience collaborating effectively with Sales, Product Management, Quality, and cross-functional teams.

  • Strong learning agility with sustained interest in emerging technologies and research trends.

  • Excellent communication, presentation, and stakeholder management skills.

  • Strong customer orientation and problem-solving mindset.

  • Proficiency in Microsoft Office and reporting tools.

  • Fluency in English is mandatory; additional Indian languages are an advantage.

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 

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