WFH-International Phone Support in a Global MNC

1 week ago

Mumbai, Maharashtra, India YOU & I Consulting Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job description

*You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India.

*We At You & I Consulting, Embracing the power of diversity, our organization is committed to

fostering an inclusive work environment by focusing on women hiring for our remote service

associate roles.

*Work from home with Virtual Customer Service

Role: Process Associate

Location: Work from home in Mumbai / Navi Mumbai / Thane, India (System will be given)

Interview Mode:- Virtual

***ONLY CANDIDATES FROM Mumbai / Navi Mumbai / Thane IS APPLICABLE.

What will you do as an Associate?

As an Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. You'll be the first point of contact for our (English) customers by answering their requests through phone, chat, and/or email, You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.

What qualifications do we need from you?

Minimum age: 18 years old

10+2 and above are welcome

Strong communication skills in (English) (both written and oral fluency)

Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)

From a technical perspective, a minimum broadband connection is required.

If this role sounds like its for you, then call our HR Specialist- Rit : on the below to start the application process

You'll need to complete an assessment for which a proper functioning PC and stable wifi connection is required.

PC specs-

Min 8gb ram

Ryzen 5 or i5 and above processor

Windows 10 or Windows 10 Pro

You'll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience.

What We Offer:-

Competitive salary and performance-based incentives.

Comprehensive training and continuous learning opportunities to enhance your skills.

Friendly and supportive work environment that promotes teamwork and collaboration.

Career advancement opportunities based on your performance and dedication.

CTC LPA

System will be given

Complete Work From Home

Medical insurance

Internet allowance will be given

Monthly meal coupon will be given

*Note: -

*Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please whatsapp your details to us in the below format to HR Rit : : -

Full Name :-

Current Location:-

Contact No:-

DOB:-

Highest Qualification:-

Experience for Consideration (Total Experience):-

Current Organization:-

Current CTC (Numeric Values only):-

Expected CTC (Numeric Values only) :-

Current Location :-

*Interested candidates can even refer their friends or relatives provided the criteria.

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