
Customer/Application Support Executive L1 support For an global MNC
1 week ago
Customer Service over web, phone, email
Manage Level 1 Support Tickets
Application support tickets raised over web, emails and calls
Escalate work non completion inside defined SLAs
Coordination with Internal and External stakeholders
Weekly reports
Required Candidate profile
B.Sc IT graduate minimum with L1 Application support skills
MS Office tools expertise
Excellent communication skills in English
Ability to manage foreign clients
Work Shift 10 AM - 7 PM. 6 days a week
Perks and benefits
Allowances and benefits as per MNC group HR policy
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