Customer/Application Support Executive L1 support For an global MNC

1 week ago


Navi Mumbai, Maharashtra, India Talent Corner Hr Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Customer Service over web, phone, email

Manage Level 1 Support Tickets

Application support tickets raised over web, emails and calls

Escalate work non completion inside defined SLAs

Coordination with Internal and External stakeholders

Weekly reports

Required Candidate profile

B.Sc IT graduate minimum with L1 Application support skills

MS Office tools expertise

Excellent communication skills in English

Ability to manage foreign clients

Work Shift 10 AM - 7 PM. 6 days a week

Perks and benefits

Allowances and benefits as per MNC group HR policy



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