Tellecaller
1 week ago
Key Responsibilities
- Make outbound calls to prospective clients informing them about overseas education or immigration programs.[internshala +2]
- Handle inbound calls, answer queries about specific countries, courses, or migration requirements.[expertia +2]
- Identify potential leads, set up appointments for the consulting team, and nurture relationships to secure conversions.[shine +1]
- Maintain and manage client records accurately using CRM or MS Excel.[expertia +1]
- Support clients with application procedures, documentation, and address their concerns throughout the process.[expertia]
- Meet monthly call and conversion targets set by the consultancy.[expertia +1]
- Keep up to date with industry trends, visa policies, and competitor activities.[internshala +1]
- Engage professionally and empathetically with clients from diverse backgrounds and cultures.[expertia +1]
- Schedule appointments and follow-up calls to ensure client satisfaction and retention.[expertia]
- Collaborate with the sales team to maximize business growth and revenue.[shine +1]
Required Skills and Qualifications
- Excellent verbal and written communication skills in English; knowledge of other languages is an advantage.[shine +1]
- Strong interpersonal and persuasive communication abilities.[internshala +1]
- Experience in telecalling, customer service, or sales roles, preferably in education, training, or immigration sectors.[expertia +1]
- Knowledge of MS Excel and CRM software.[expertia +1]
- Ability to adapt to cultural differences and work across time zones.[expertia +1]
- Proactive problem-solving skills and a service-oriented attitude.[expertia +1]
- High school diploma minimum; bachelor's degree preferred.[expertia]
- Reliable, organized, and target-driven.
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Language:
- English (Preferred)
Work Location: In person
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