Tellecaller

1 week ago


Hyderabad, Telangana, India Zebulon Consulting Full time ₹ 2,16,000 - ₹ 2,64,000 per year

Key Responsibilities

  • Make outbound calls to prospective clients informing them about overseas education or immigration programs.[internshala +2]
  • Handle inbound calls, answer queries about specific countries, courses, or migration requirements.[expertia +2]
  • Identify potential leads, set up appointments for the consulting team, and nurture relationships to secure conversions.[shine +1]
  • Maintain and manage client records accurately using CRM or MS Excel.[expertia +1]
  • Support clients with application procedures, documentation, and address their concerns throughout the process.[expertia]
  • Meet monthly call and conversion targets set by the consultancy.[expertia +1]
  • Keep up to date with industry trends, visa policies, and competitor activities.[internshala +1]
  • Engage professionally and empathetically with clients from diverse backgrounds and cultures.[expertia +1]
  • Schedule appointments and follow-up calls to ensure client satisfaction and retention.[expertia]
  • Collaborate with the sales team to maximize business growth and revenue.[shine +1]

Required Skills and Qualifications

  • Excellent verbal and written communication skills in English; knowledge of other languages is an advantage.[shine +1]
  • Strong interpersonal and persuasive communication abilities.[internshala +1]
  • Experience in telecalling, customer service, or sales roles, preferably in education, training, or immigration sectors.[expertia +1]
  • Knowledge of MS Excel and CRM software.[expertia +1]
  • Ability to adapt to cultural differences and work across time zones.[expertia +1]
  • Proactive problem-solving skills and a service-oriented attitude.[expertia +1]
  • High school diploma minimum; bachelor's degree preferred.[expertia]
  • Reliable, organized, and target-driven.

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Language:

  • English (Preferred)

Work Location: In person


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