Quality System Manager

About Us
We are a global leader in food & beverage ingredients.
Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always
make it real
.

Main Purpose of the Job
Summary:
The Quality System Manager for QMS COE will be based in Bangalore, India. The position will play a crucial role in supporting the Global QMS COE Head by overseeing quality management systems and owning all standardization projects. This position requires a minimum of 10 years of experience in quality systems (BRC, FSSC22000, etc.) within the food industry, with at least 5 years at managerial roles. Advanced knowledge in data analytics, visualization tools (Power BI, Tableau) are advantages.

Reporting Structure:
This position directly reports to the Global QMS COE head.

Key Responsibilities

• System Document Standardization: Own and drive all system document standardization projects.
• Responsible for deploying QuEST to all tier 1 sites across product platforms.
• Point of Contact (PIC) for all QuEST communication: Serve as the primary contact for all QuEST-related communications.
• Project Support: Assist all sites across ofi with global initiatives on the QuEST platform, including DMS, KPI management, Global internal audit, VQM, etc. including providing problem-solving support and training/coaching to site teams on all QuEST projects.
• Data Collection and Analysis: Proactively work with site teams to have data submitted on agreed timelines. Review collected data from all sites to ensure data accuracy. Perform data analysis to provide trends, alerts, and recommendations to the leadership team.
• Audit Coordination: Coordinate with other teams/functions to conduct internal audits, supplier audits, and vendor audits as required.
• Report and Dashboard Preparation: Lead activities related to dashboard optimization and new dashboard creation.

Experience, Qualifications And Skills

• A degree in Food Science, Chemistry, Microbiology or Data Analytics. A master degree is an advantage.
• Minimum 10 years of experience in quality systems within the food industry with minimum 5 years in a managerial role.
• Advanced knowledge in data analytics and visualization tools (PowerBI, Tableau) are advantages.
• Expertise in data science projects, including aggregating, modelling, and analyzing structured and unstructured data from various sources.
• Strong project management skills.
• Self-motivated and capable of working independently with minimal supervision.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects simultaneously.
• High level of attention to detail.

The applicant will

• Have a positive outlook and friendly personality and will actively drive the ofi culture.
• Be comfortable working in cross functional dynamic team environment.

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.