Salesforce Support Engineers

1 week ago

Bengaluru Delhi Mumbai NCR, India IOSPL Technology Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role -

We are seeking a Production/Business Support specialist to provide application and BAU support for our Client Systems, particularly, our Salesforce CRMs. This role is responsible for providing first-line support for end-user queries and issues related to Client System functionalities and data.

Mandatory Requirement - application support engineers who can understand their 2 applications built on salesforce and .net and provide them support for these accordingly.

Hands on coding experience in implementing Apex classes/controllers, Visual force pages, Apex Triggers, SOQL/SOSL/DML queries, Batch jobs, process builder.

Hands on in Admin activities like writing workflow rules, Approval process, creating formula fields, user/profile setup, data migration/scrub

Coding experience in Salesforce Lightning.

Experience in support activities in Salesforce

Experience on integrations using different methodologies like REST, SOAP, Web Services.

Experience in managing third party app exchange tools like Marketo, Ringlead etc

Experience in doing RCA for issues and providing responses to business.

Deployment:

Knowledge on creating build packages using different tools like Workbench, Eclipse etc.

Knowledge on creating build packages for different components like Workflow rules, Profiles, Objects etc.

Troubleshooting deployment issues.

Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

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