Business Analyst
2 weeks ago
We are seeking a motivated and detail-oriented Business Analyst to join our team. In this role, you will handle price negotiations, product specifications, and ensure seamless coordination between departments. This is a great opportunity for individuals looking to thrive in an OEM environment, working with Holoware, a leading brand in laptops, desktops, PCs, and all-in-one solutions, to deliver exceptional client service and drive business success.
Role & responsibilities:
- Coordination Support: Assist in preparing and managing product documents, proposals, pricing details, and specifications for clients.
- Client Interaction: Handle client inquiries related to product specifications, pricing, and post-sales support, ensuring a positive and professional relationship.
- Order Management: Oversee and track product orders from initiation to delivery, ensuring that all orders are processed accurately and efficiently.
- Performance Reporting: Maintain product and pricing records, and generate regular reports on performance metrics, product availability, and pricing trends.
- CRM Management: Ensure customer information is accurately recorded and updated in the CRM system for seamless internal and external communication.
- Product Coordination: Collaborate with the product and technical teams to provide accurate product details and ensure clients' needs are met.
- Logistics Coordination: Liaise with the inventory and logistics teams to ensure timely product availability and delivery schedules.
- Finance Liaison: Work closely with the finance team to ensure accurate pricing, invoicing, and payment tracking, and to support credit management procedures.
Preferred candidate profile:
- Education: Bachelor's degree in any field (preferably in Business, Commerce, or related disciplines).
- Experience: Freshers to 2 years of experience in a coordination role, handling pricing negotiations, product inquiries, or similar tasks.
- Technical Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint); familiarity with CRM tools is a plus.
- Communication: Strong written and verbal communication skills for effective interaction with clients and internal teams.
- Strong focus on detail, with the ability to manage multiple tasks and deadlines simultaneously.
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