Insurance/Labs Operations

2 days ago

Indore, Madhya Pradesh, India medibuddy Full time ₹ 6,00,000 - ₹ 18,00,000 per year
Job Description

JOB PROFILE:

Location: Indore (WFO)
Employment Type: Full-time
Working Days: 6 days (Rotational Shifts)

About the role

We are seeking an experienced and proactive Team Lead who will oversee and optimize daily insurance lab operations, focusing on the reports closure part within TAT. This role demands flexible timing and strong leadership. The ideal candidate should have exceptional skills in data handling and presentation, be highly adaptable, and possess strong problem-solving abilities. Excellent communication skills and the ability to interact and collaborate with stakeholders are essential for driving and executing processes effectively.

Qualifications:
  • Proven experience in a quality check or related role, preferably within the insurance or healthcare sectors.
  • Strong proficiency in Excel and data presentation tools.
  • Excellent problem-solving and communication skills, with the ability to interact and collaborate with stakeholders.
  • Demonstrated leadership skills with the ability to support and motivate a team.
  • Strong attention to detail and a commitment to maintaining high-quality standards.
Key Responsibilities:
  • Follow-up and tracking: Retrieve and close all reports within TAT.
  • Team Leadership: Motivate and align the team towards goals.
  • Process Optimization: Track cases effectively for timely closure.
  • Vendor Management: Maintain good relationships with vendors (DCs and hospitals).
  • Performance Metrics: Analyze data to drive performance.
  • Compliance and Safety: Uphold strong integrity.
  • Technology Focus: Utilize new tools for performance optimization.
  • Cross-Functional Collaboration: Work collaboratively with internal stakeholders.

Locations: Indore

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