Team Lead

2 weeks ago


Navi Mumbai, Maharashtra, India VitalityBSS Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Role & responsibilities

Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization.

Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards.

Monitor team performance, allocate work effectively, and manage schedules to ensure timely delivery.

Provide coaching and mentorship to team members to build skills and improve efficiency.

Conduct regular audits and quality checks.

Identify areas of improvement and implement corrective actions or process enhancements.

Act as a key point of contact for client communications including updates, escalations, and feedback.

Ensure timely communication of requests, deadlines, and any changes in process.

Maintain professional and effective client relationships.

Preferred candidate profile

Leadership and team-building skills .

Team Handling and training the team.

US healthcare( Medical Records Review and Medical record Summarization, Medical scribe)

Handling the Us clients and patients for medical records

Contact : Vinay HR


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