International Outbound Voice Process

1 week ago

Gurugram New Delhi, India CogentHubCX Full time ₹ 4,40,000 per year

About CogentHubCX.AI

CogentHubCX.AI is a forward-thinking International BPO based in Gurugram, fusing AIpowered tools with human-driven CX solutions. We're on a mission to deliver smarter, empathetic customer experiences across global markets. Join us and be part of an innovative, growth-focused team.

What You'll Be Doing

As an Outbound Voice Sales Associate (UK region), you'll:

  • Connect with interested UK-based customers and persuade them to purchase broadband connection packages
  • Drive sales conversions using consultative, solution-based approaches
  • Log accurate call outcomes and customer interactions in CRM
  • Exceed defined daily/weekly/monthly sales targets
  • Handle objections with confidence and professionalism
  • Share best practices and feedback with your team to boost campaign effectiveness

Why You'll Love Working With Us

  • Competitive Compensation: 30% hike in your last documented experience, maximum up to 4.4 LPA (33,000/month in-hand fixed) + performance-linked incentives up to 7,000/month
  • Home Drop Facility: Make your commute smoother and safer
  • Career Growth: Fast-track into sales leadership roles with open career paths
  • Dynamic Culture: Be part of a collaborative, high-energy team with international exposure

Who Were Looking For

  • Stellar English communication skills (verbal)
  • Prior experience in outbound sales, telesales, or voice-based processes a plus; talent and attitude matter most
  • Comfortable working rotational shifts between 12:30 PM 1:30 AM ( any 9-hour window)
  • Strong persuasion, negotiation, and objection resolution abilities
  • Familiarity with CRM tools and basic office applications
  • Goal-oriented, organized, and resilient under pressure

Work Schedule

  • Shift Window: Flexible 9 hours between 12:30 PM 1:30 AM (rotational)
  • Work Week: 5 days on, 2 days off (rotational)

Location

Office Address: 756, Udyog Vihar Phase V, Sector 19, Gurugram, Haryana 122022

Convenient, centrally located, with home drop facility included.

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