Front Line Techanical Staff

7 days ago

Dewas, Madhya Pradesh, India Nirvana association Full time ₹ 30,000 - ₹ 4,50,000 per year

Key Responsibilities:

  • Provide technical assistance and product guidance to customers regarding lubricant applications.
  • Conduct on-site inspections, machinery analysis, and performance evaluations to recommend suitable lubricants.
  • Offer troubleshooting support for mechanical issues related to lubrication systems.
  • Educate customers on product usage, safety protocols, and maintenance schedules.
  • Collaborate with sales and marketing teams to support product demonstrations and training sessions.
  • Maintain accurate service reports, documentation, and feedback logs.
  • Ensure timely resolution of customer complaints and technical concerns.
  • Stay updated on industry trends, new products, and competitor offerings to provide informed solutions.

Required Qualifications:

  • Diploma or degree in Mechanical, Chemical, or Industrial Engineering, or related field.
  • Prior experience in technical support or maintenance, preferably in lubrication, automotive, or machinery sectors.
  • Good knowledge of lubrication principles, mechanical components, and maintenance practices.
  • Strong problem-solving skills and analytical thinking.
  • Excellent communication and customer handling skills.
  • Ability to work independently and as part of a field service team.
  • Proficiency in using diagnostic tools and software is a plus.

Preferred Skills:

  • Familiarity with industrial equipment, hydraulic systems, and engines.
  • Experience working with B2B customers.
  • Training or certification in lubrication technology is desirable.

What We Offer:

  • Competitive salary and performance incentives.
  • Field exposure and hands-on technical experience.
  • Training and skill development opportunities.
  • Supportive and professional work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹30, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Experience:

  • Front line Techanical staff: 5 years (Required)
  • Front line Techanical : 5 years (Required)
  • Lubricant industry : 5 years (Required)

Work Location: In person

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