Front Line Techanical Staff

Key Responsibilities:

• Provide technical assistance and product guidance to customers regarding lubricant applications.
• Conduct on-site inspections, machinery analysis, and performance evaluations to recommend suitable lubricants.
• Offer troubleshooting support for mechanical issues related to lubrication systems.
• Educate customers on product usage, safety protocols, and maintenance schedules.
• Collaborate with sales and marketing teams to support product demonstrations and training sessions.
• Maintain accurate service reports, documentation, and feedback logs.
• Ensure timely resolution of customer complaints and technical concerns.
• Stay updated on industry trends, new products, and competitor offerings to provide informed solutions.

Required Qualifications:

• Diploma or degree in Mechanical, Chemical, or Industrial Engineering, or related field.
• Prior experience in technical support or maintenance, preferably in lubrication, automotive, or machinery sectors.
• Good knowledge of lubrication principles, mechanical components, and maintenance practices.
• Strong problem-solving skills and analytical thinking.
• Excellent communication and customer handling skills.
• Ability to work independently and as part of a field service team.
• Proficiency in using diagnostic tools and software is a plus.

Preferred Skills:

• Familiarity with industrial equipment, hydraulic systems, and engines.
• Experience working with B2B customers.
• Training or certification in lubrication technology is desirable.

What We Offer:

• Competitive salary and performance incentives.
• Field exposure and hands-on technical experience.
• Training and skill development opportunities.
• Supportive and professional work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹30, ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Experience:

• Front line Techanical staff: 5 years (Required)
• Front line Techanical : 5 years (Required)
• Lubricant industry : 5 years (Required)

Work Location: In person