Reservation Manager/Asst. Reservation Manager
4 days ago
We are looking for a skilled Reservation Manager/Asst. Reservation Manager with 5-8 years of experience to join our team at BAMBOO SAA RESORT & SPA.
Roles and Responsibility
- Manage and oversee the reservation process to ensure seamless guest experiences.
- Develop and implement effective strategies to enhance customer satisfaction and loyalty.
- Collaborate with other departments to achieve business objectives and goals.
- Analyze market trends and competitor activity to identify opportunities for growth.
- Train and guide team members on best practices in customer service and sales.
- Monitor and control inventory levels to optimize revenue and occupancy rates.
Job Requirements
- Proven experience in hospitality or a related field, preferably in hotels and restaurants.
- Strong knowledge of reservation systems and software applications.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Ability to analyze data and make informed decisions to drive business results.
- Strong problem-solving skills, with the ability to handle complex issues professionally.
- Bachelor's degree in Hospitality Management or a related field is preferred.
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