Network Analyst

1 day ago


Pune, Maharashtra, India Vlaunchu Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Job Description: Network Analyst / TSAAS Coordinator

Position: Network Analyst / TSAAS Coordinator
No. of Openings: 2
Location: Pune (Work from Office)
Experience: 1 – 3 years
Notice Period: Immediate Joiners Only
Compensation: Up to 6 LPA (Maximum 30% hike on last drawn CTC, based on performance & current salary)

Key Responsibilities:
  • Provide L1/L2 network and telecom support to ensure smooth operations in a 24/7 environment.

  • Monitor, troubleshoot, and coordinate resolution of network and telecom-related issues.

  • Work closely with US-based teams, ensuring clear communication and timely updates.

  • Document and track incidents, service requests, and resolutions using defined tools and processes.

  • Escalate critical issues and follow up until closure.

  • Ensure compliance with internal policies, service agreements, and SLAs.

Required Skills & Qualifications:
  • Graduate degree (mandatory).

  • 1–3 years of relevant experience in networking or telecom support.

  • Strong knowledge and working interest in the Telecom domain.

  • Excellent verbal and written communication skills with neutral accent (no MTI issues).

  • Prior US client exposure is mandatory for experienced candidates.

  • Ability to work in rotational shifts, including night shifts (24/7 support environment).

Additional Information:
  • Service Agreement: 2 years (mandatory).

  • Interview Process:

    • One in-office interview round is mandatory.

    • The second round will be conducted virtually (MS Teams with video recording).

    • Order of rounds may vary.



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