Customer Relationship Manager

1 week ago

Chandigarh, Chandigarh, India KKR SOLUTION ENTERPRISE Full time ₹ 4,20,000 - ₹ 5,40,000 per year

Required CRM Manager at manufacturing industry.

Key Responsibilities:

Manage and maintain the CRM system, ensuring all customer data is accurate, updated, and accessible.

Develop and implement CRM strategies to improve customer engagement and long-term relationships.

Analyze customer data, buying behavior, and sales trends to support decision-making and lead nurturing.

Coordinate with sales, marketing, and service teams for smooth workflow and timely follow-ups.

Track customer inquiries, complaints, and service requests, ensuring quick resolutions.

Generate regular CRM reports, dashboards, and performance metrics for management review.

Train team members on CRM tools, best practices, and data-entry standards.

Segment customers for targeted communication, campaigns, and retention programs.

Identify gaps in customer service processes and recommend improvements.

Ensure compliance with data protection and privacy policies.

Qualifications:

Bachelor's degree in Marketing, Business Administration, IT, or related field.

3–6 years of CRM experience, preferably in manufacturing or B2B industries.

Contact

Job Type: Full-time

Pay: ₹35, ₹45,000.00 per month

Benefits:

  • Leave encashment
  • Provident Fund

Experience:

  • CRM software: 3 years (Required)
  • Customer relationship management: 3 years (Required)

Work Location: In person

  • Customer Relationship Manager

    2 weeks ago

    Chandigarh, Chandigarh, India Aadiushmaa Engineers Private Limited Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job Overview:We are looking for a proactive and client-focused Client Relationship Management (CRM) to join our team. The ideal candidate will ensure complete client satisfaction by managing leads after order placement, providing after-sales support, resolving queries, and maintaining long-term client relationships through consistent communication and...

  • Customer Relationship Executive

    6 days ago

    Chandigarh, Chandigarh, India Kapsons Fashion Private Limited Full time

    Job Title: Customer Relationship Executive in Retail SectorLocation: ChandigarhDepartment: Customer ServiceReports to: Customer Relationship ManagerPosition Summary:The Customer Relationship Executive (CRE) will be responsible for building and maintaining strong relationships with retail customers to ensure high levels of customer satisfaction, loyalty, and...

  • Customer Relationship Executive

    6 days ago

    Chandigarh, Chandigarh, India HR World Solutions Full time

    Job Title: Customer Relationship Executive Retail SectorLocation: ChandigarhDepartment: Customer ServiceReports to: Customer Relationship ManagerPosition Summary:The Customer Relationship Executive (CRE) will be responsible for building and maintaining strong relationships with retail customers to ensure high levels of customer satisfaction, loyalty, and...

  • Customer Relationship Management Coordinator

    2 days ago

    Chandigarh, Chandigarh, India Sahir Web Solutions Full time

    Company DescriptionSahir Web Solutions (SWS), established in 2014 as the IT arm of Elvek Technologies, specializes in offering innovative offshoring solutions that help businesses scale efficiently while maintaining quality and cost-effectiveness. SWS excels in services such as customized offshoring teams, tailored web design and development, and...

  • Customer Relationship Manager

    1 week ago

    Chandigarh, Chandigarh, India Gleuhr Full time

    Gleuhr is a leading derma clinic chain and skincare brand dedicated to helping customers achieve healthy, glowing skin. We pride ourselves on delivering exceptional customer service and personalized skincare solutions using our high-quality products.Job Description:We are seeking an enthusiastic and knowledgeable counsellors and Skincare Consultant to join...

  • Relationship Manager

    2 days ago

    Chandigarh, Chandigarh, India AegisCovenant Full time

    Company DescriptionAegisCovenant specializes in providing Roadside Assistance, Insurance Management Services, and Vehicle Rental & Subscription Services for OEM Dealers. The company is dedicated to delivering efficient and reliable solutions tailored to the automotive industry. AegisCovenant is committed to supporting dealerships by streamlining operations...

  • Customer Relationship Executive

    5 days ago

    Chandigarh, Chandigarh, India Green Software Tech Full time

    Hybrid / Remote Options AvailableResponsibilities* Maintain high customer satisfaction ratings through timely resolutions* Manage customer queries via chat support* Build strong relationships with customer* Attending a Fresh Leads From Clients

  • Relationship Manager

    4 hours ago

    Chandigarh, Chandigarh, India Sbicap Securitites Limited Full time

    We're Hiring | Relationship Managers (RMs) – Education LoansOrganization: SBICAP Securities LtdWe are looking for dynamic and result-oriented Relationship Managers (RMs) to strengthen our Education Loan business across Punjab & Tricity locations. Open Locations:• Chandigarh• Patiala• Mohali• Ludhiana• Jalandhar• Amritsar Eligibility Criteria:...

  • Relationship Manager

    1 week ago

    Chandigarh, Chandigarh, India Shail Advisors Full time

    Company DescriptionShail Advisors is dedicated to helping businesses achieve sustainable and profitable revenue growth. The company plays a pivotal role in supporting and developing the startup ecosystem. With a passion for empowering founders, Shail Advisors provides expert guidance to help businesses scale effectively. They are committed to fostering...

  • Relationship Manager

    4 hours ago

    Chandigarh, Chandigarh, India Joshi Automobiles Pvt Ltd Hyundai Full time

    Relationship Manager have to sell new Mercedes-Benz vehicles as well as optional extras, accessories, financial services, Insurance.Represents the brand, provides excellent customer service and is the key contact between the customer and the company.The salesperson has to establish and maintain a personal and lifelong contact and relationship with the...