Senior Officer – Risk

Neokred
is a FinTech company based in Bangalore and an ISO 9001 | 27001, 27701 & certified firm in Information and Data Security. The company builds Consumer Tech for Financial Infrastructure stack to provide curated versions of embedded banking in the payment ecosystem. We've created a platform which enables Corporates, Banks, FinTechs, Retail Companies, and Start-ups to launch their own banking services or financial products, such as payment solutions, facilitating lending, virtual bank accounts, KYC and digital profiling for their customers or employees with the help of low code plug and play technology stack.

BRIEF DESCRIPTION OF THE ROLE:

We're seeking a
Senior Officer – Risk & Compliance
to own and execute end-to-end compliance, legal-risk governance, financial crime prevention, and product-risk alignment across all Neokred products and subsidiaries. Your responsibilities will include managing regulatory correspondences, interpreting product and operational risks, and collaborating with banks, partners, internal teams, and external counsel to ensure timely and effective risk mitigation.

Your
KRAs
will include the following:

Regulatory & Product Compliance

• Implement and maintain compliance frameworks across all products: RegTech, PAPGs, UPI Switch, API Aggregators, Payment Processors, TPAP/PSP-facing products, Digital Personal Data Processors, Identity Verification Products, Prepaid Instruments, and all SaaS/API-driven platforms.
• Conduct gap assessments for new and existing products; ensure alignment with RBI, NPCI, DPDP, AML/CFT, and global equivalent regulations.
• Interpret regulatory circulars and translate them into actionable product and process requirements.
• Evaluate product features for compliance risks and define guardrails for safe scaling.

Financial Crime, AML/CFT & Fraud

• Maintain awareness of AML/CFT standards applicable through partner banks and payment ecosystem requirements.
• Support transaction-pattern review and merchant activity checks to identify unusual or non-compliant behaviour.
• Coordinate with partner banks on screenings, risk classifications, and enhanced checks wherever required.
• Assist in fraud-related escalations, incident understanding, and implementing basic preventive process controls.

Merchant Governance & High-Risk Oversight

• Define onboarding, underwriting, and ongoing monitoring standards for high-risk, regulated, and sensitive merchant categories.
• Conduct website, VPA-usage, and business-model compliance checks.
• Lead merchant escalations, suspensions, and terminations in coordination with business, legal, and banking partners.

Legal Compliance & Contract Lifecycle Management

• Own contract lifecycle: vetting, redlining, negotiation, finalisation, and maintaining compliance alignment in agreements with banks, NBFCs, vendors, partners, and merchants.
• Align liabilities, indemnities, service obligations, data clauses, and risk positions to Neokred's standards.
• Coordinate with external legal counsel on regulatory matters, disputes, notices, and legal opinions.

Risk Governance, Policy Engineering & Documentation

• Build, update, and maintain master policies, SOPs, frameworks, and governance documents across risk, compliance, legal, and product functions.
• Draft new policies for emerging regulatory requirements and product rollouts.
• Ensure versioning control, traceability, and availability of all compliance documentation.

Regulatory Responses & Liaison

• Act as coordination point for all regulatory interactions requiring compliance input (RBI/NPCI/DPB-related queries routed through partners).
• Coordinate responses for LEA, Court notices, communications, external audits, and statutory requests and attend summons in person.
• Prepare documentation, logs, and structured responses in alignment with legal counsel.

Cross-Functional Leadership & Execution

• Work with Product, Tech, Business, Legal, and Finance teams to ensure compliance isintegrated into product design and business operations.
• Conduct training for internal teams on new regulations, compliance expectations, product obligations, and risk-mitigation processes.
• Guide internal teams across subsidiaries on product-specific compliance frameworks.

Risk Strategy & Process Optimization

• Design automated trigger based rules for fraud monitoring and merchant activity alerts.
• Build standardized workflows for compliance, legal, and risk operations across the company.
• Improve efficiency of compliance operations through structured governance and continuous process improvement.
• Conduct internal audits across functions to ensure SOP adherence.

Stakeholder & External Partner Management

• Work directly with banks, NBFCs, PSPs, TPAPs, and third-party vendors on compliance approvals, integrations, and escalations.
• Coordinate with external consultants, law firms, and technology vendors supporting risk and compliance functions.

YOU SHOULD POSSESS:

• 6 to 8 years of experience in Risk, Compliance, Financial Crime, or related roles in fintech, banking payments, or regulated digital ecosystems.
• Strong understanding of RBI regulations, NPCI frameworks, DPDP obligations, AML/CFT standards, merchant-risk categories, and payment workflows.
• Experience in fraud investigation, transaction monitoring, and merchant activity oversight.
• Proven ability to review and negotiate contracts with banks and enterprise partners.
• Ability to translate regulations into product and operational requirements.
• Strong documentation, policy-writing, and cross-functional coordination capabilities.
• Experience handling escalations, incidents, and regulatory/legal communications.