
Cloud Engineer
2 weeks ago
Education :
- Bachelors degree in Computer Science, Information Technology, Engineering, or a related field
- Relevant certifications such as ITIL, VCP, or Cloud certifications (AWS, Azure, GCP).
Job Summary :
We are seeking an experienced Cloud Engineer with hands-on expertise in Morpheus Cloud Management Portal. In this role, you will be responsible for installation, configuration, and maintenance of Morpheus environments, providing high-level technical support to customers, and optimizing hybrid IT infrastructure.
The position requires strong troubleshooting skills, knowledge of cloud and virtualization technologies, and the ability to collaborate effectively with cross-functional teams to deliver enterprise-grade cloud solutions.
Key Responsibilities :
- Administer, manage, and troubleshoot VM/KVM Linux Guest OS environments.
- Manage and resolve SQL database issues.
- Handle and troubleshoot Morpheus app and DB clusters, including internal/external load balancers.
- Work with various Morpheus architectures (Single-node, 3-node, Active/Passive, and others).
- Engage with customers via multiple channels to provide technical guidance and resolve Morpheus-related issues, including upgrades.
- Troubleshoot and manage related technologies such as MySQL, RabbitMQ, and Elasticsearch.
- Gather business and technical requirements to align company deliverables with customer needs.
- Provide third-level support for complex issues and contribute to enterprise-scale solution implementation.
- Collaborate with cross-functional teams to ensure successful project delivery, knowledge transfer, and customer satisfaction.
- Contribute to POC support, QA tasks, and advisory input for pre-sales engagements.
- Stay updated on Morpheus and related ecosystem technologies, adhering to company methods and standards.
Technical Skills :
Must Have :
- Proven hands-on experience with Morpheus Cloud Management Portal.
- Strong knowledge of server virtualization and hybrid cloud infrastructure.
- Familiarity with SQL database administration and load balancer configurations.
- Experience with Linux systems administration (RHEL/SUSE) and troubleshooting.
- Understanding of cloud computing principles, virtualization, networking, and storage concepts.
- Knowledge of ITIL processes (incident, change, problem, and service request management).
- Strong troubleshooting and problem-solving skills in a complex IT environment.
Good to Have :
- Experience with AWS, Azure, or GCP public cloud platforms.
- Knowledge of private cloud technologies such as VMware, OpenStack, or Hyper-V.
- Familiarity with containers, automation/orchestration tools, and infrastructure-as-code (IaC) tools like Terraform.
- Basic scripting knowledge (e.g., Python, Bash, PowerShell, Ansible, or Git).
- Awareness of cloud security protocols and best practices.
Certifications :
- ITIL Foundation or higher
- VCP (VMware Certified Professional)
- AWS, Azure, or GCP Cloud Certification
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