
Sr. Services Executive, Japan
6 days ago
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. Thats why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you dont need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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About the TeamThe Japan Services Executive team includes a diverse range of skills and experience from across professional services, functional subject matter expertise and sales fields. The team plays a meaningful role in connecting Workdays services and sales organisations; ensuring that we are supporting subscription sales by differentiating Workdays services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.
Our aim is to be trusted advisors to our prospects and customers, working to Workdays core values of Customer Service and Integrity, and protecting Workdays proven track record of customer happiness. Successful candidates will be passionate about working as part of an account team driving and supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and leading detailed and sophisticated sales processes, preparing estimates, proposals and contracts.
About the RoleWorkday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for handling global businesses. As a Workday Global Services Organization's Services Executive, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Pre-sales team, working alongside Workday Account Executives, driving Workday Subscription sales across Workdays market segments.
Youll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project, including resources, timeline, and costs. Youll employ effective selling strategies to successfully position Workdays SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a specialist in our innovative deployment methodology. You will work closely with our Service Partners to help them plan successful projects and grow their business. If you have a stellar consulting delivery or sales track record, are a self-starter, and love working in a multifaceted environment, then Workday Japan's Services Executive team is the place for you.
What youll do:- Understand the competitive landscape and prospect needs so you can effectively position the value of our Professional Services deployment methodology and packaged service offerings
- Work with Account Executive and Customer Success Managers to determine Services Strategy for customer base accounts.
- Present Workday's Customer Experience overview (full portfolio of service offerings) and conduct services discovery sessions.
- Create and validate Professional Services Proposals and high-level Project Plans.
- Nurture mutually helpful relationships with Workday Service Partners.
- Assess project team training needs for prospects and customers.
- Maintain accurate and timely prospect, pipeline, and service forecast data.
- Handle, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation
- Provide support for services activities and events.
- Respond to RFIs/RFPs/RFQs
- Experience in Professional Services sales, preferably in ERP solutions
- Proven ability in managing complex services sales cycles from start to finish with a track record of successful service revenue and profitability attainment preferred
- Experience in consulting and project delivery is preferred
- Strong knowledge of vendors, products, and services in the ERP application space
- Great presentation skills while participating in a fast-paced, complex product and services sales cycle
- Bachelors degree or equivalent work experience
- Ability to travel 10 PERCENT or more of the time
- Fluent Japanese and business English language required
With Flex Work, were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50 PERCENT ) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
Locations - Flex
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