Solarwinds Admin

3 hours ago

Mumbai, Maharashtra, India Sysnet Global Technologies Pvt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key responsibilities

  • Platform administration: Deploying, installing, configuring, and maintaining the SolarWinds platform and its various modules (NPM, SAM, NCM, etc.).
  • Monitoring and alerting: Proactively monitoring network and system performance, creating and fine-tuning alerts, and generating custom reports and dashboards.
  • Troubleshooting: Diagnosing and resolving issues related to monitoring, performance, and configuration, including agent-based and SNMP monitoring.
  • Integration: Integrating SolarWinds with other IT systems like ServiceNow, BMC Remedy, and other third-party tools via SNMP and REST API.
  • Maintenance: Performing regular maintenance, applying upgrades and hotfixes, and managing licenses.
  • Documentation: Creating and maintaining documentation for configurations, processes, and troubleshooting steps.

Required skills and knowledge

  • SolarWinds expertise: In-depth knowledge of SolarWinds modules and their administration.
  • Network protocols: Strong understanding of protocols like SNMP, Syslog, NetFlow, and NetPath.
  • Operating systems: Basic to advanced knowledge of Windows, Linux/Unix, and AIX OS.
  • Networking: Understanding of network devices like switches and WAN devices.
  • Scripting and APIs: Experience with APIs, especially REST API, for integration.
  • ITSM and ITIL: Knowledge of ITSM principles and integration with tools like ServiceNow.
  • Problem-solving: Strong troubleshooting and analytical skills.

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