Patient Relation Executive

3 days ago


Cochin, Kerala, India Mykare Health Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

Mykare Health is building India's largest affordable and trusted hospital network. Founded in 2021, Mykare Health is India's fastest-growing full-stack elective surgery platform, providing minimally invasive elective and cosmetic surgeries. The company operates through an asset-light model, offering surgeries at a 20-30% discount by utilizing underutilized hospital and surgeon capacities. With a network of over 60 hospitals in 12+ cities, Mykare Health has served over 70,000 patients, including 5000+ international patients. The company stands out with its 24x7 quality care, complete price transparency, zero-cost financing options, and robust administrative support.

Responsibilities:

Connect with patients through phone/online channels and provide information about healthcare services.

Coordinate effectively between patients and hospitals.

Handle patient queries and explain services clearly.

Identify potential customers and create awareness about Mykare's services.

Work actively to achieve sales targets.

Prepare daily reports and coordinate with the team.

Qualifications:

Minimum Bachelor's degree (any stream).

Strong communication skills (knowledge of Bengali and Hindi/English will be an added advantage).

Experience in telesales or customer service preferred.

Basic computer knowledge (MS Office, email, CRM tools).

Patient, confident, and professional approach while dealing with patients.

Benefits:

Attractive salary + incentives.

Training and skill development provided.

Opportunity to work in the healthcare industry.

Supportive and collaborative team environment.



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