Business Process Associate
6 days ago
- Adherence to roster
- Login time & Staff Time
- Break – According to the shift & Break Schedule
- Average number of Inbound, Outbound & Chat to be taken Daily/Weekly & Monthly Basis
- Follow up need to be done – as per Lead age & no. of Attempts
- No. of Attempts on the Non-contact
- Contact percentage needs to be maintained as per the targets given
- Process knowledge on the monthly offers, discounts & Services
- CRM fields need to be updated on all the leads
- CRM updation as per the transactions done with the client
- Fix Appointments as per the offer-Clinic-Doctor Availability
- Reminder sheet needs to be updated as in when appointment booked
- IVR Transfer Percentage
- Application Utilization
- Daily/Weekly/Monthly Walkins
- Quality Scores
- Contact Percentage
- Monthly PKT
- CSAT Scores
- Adherence Report
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Process Associate
4 days ago
Hyderabad, Telangana, India Kreavate Business Development Services Full timeCompany DescriptionKreavate Business Development Services is a forward-thinking company dedicated to offering innovative solutions in business development. With expertise spanning Employee Training & Development, Staffing Solutions, Overseas Education Services, Digital Marketing Training & Services, and Sales Consultancy, Kreavate tailors its services to...
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Business Process Associate- Kannada
6 days ago
Hyderabad, Telangana, India Oliva Skin & Hair Clinics Full timeJob Title: Business Process AssociateCompany: Oliva Skin and Hair ClinicIndustry: Wellness / HealthcareLocation: HyderabadPackage: 3 LPA onwardsLanguages Required: English, Hindi & Kannada (mandatory)Job DescriptionWe are looking for a Business Process Associate to manage client interactions, promote our services, and ensure high-quality communication and...
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Process Associate
2 days ago
Hyderabad, Telangana, India Career Consultz Full timeCompany DescriptionGenpact - Global professional services and technology company that provides business operations services, leveraging process intelligence, data, and AI to deliver outcomes for clients.Role DescriptionThis is a full-time, on-site role based in Hyderabad for a Customer Support Associate. The Customer Support Associate will interact with...
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Process Associate – R01558006
4 days ago
Hyderabad, Telangana, India Brillio LLC Full timeProcess Associate - R Senior Process AssociatePrimary SkillsCollaboration - SharePoint, VMWare Hybrid Cloud, Linux, O365 Administration, Data Center Management, Release Management, MS Dynamics Life Cycle Services (LCS), CITRIX, SCOM/SCCM, Server Administration, Asset Lifecycle Management, Disaster Recovery, Unix, Jboss, Service DeskSpecializationSystems...
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Process Associate
5 days ago
Hyderabad, Telangana, India Brillio Full timeAssociateUndergraduate with 2-3 years of experience in BPO/KPO or global customer service.Basic understanding of ERP systems.Knowledge of order management processes.Excellent written communication skills.Senior AssociateGraduate with 0-2 years of experience in BPO/KPO or global customer service.Basic familiarity with ERP systems.Understanding of order...
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Process Associate
4 days ago
Hyderabad, Telangana, India Brillio Full timeSenior Process AssociatePrimary SkillsCollaboration - SharePoint, VMWare Hybrid Cloud, Linux, O365 Administration, Data Center Management, Release Management, MS Dynamics Life Cycle Services (LCS), CITRIX, SCOM/SCCM, Server Administration, Asset Lifecycle Management, Disaster Recovery, Unix, Jboss, Service Desk SpecializationSystems Engineering: Engineer,...
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Process Associate
4 days ago
Hyderabad, Telangana, India Brillio Full timeSenior Process AssociatePrimary SkillsCollaboration - SharePoint, VMWare Hybrid Cloud, Linux, O365 Administration, Data Center Management, Release Management, MS Dynamics Life Cycle Services (LCS), CITRIX, SCOM/SCCM, Server Administration, Asset Lifecycle Management, Disaster Recovery, Unix, Jboss, Service DeskSpecializationSystems Engineering: Engineer,...
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Business Associate
2 weeks ago
Hyderabad, Telangana, India Datateach Full time ₹ 2,40,000 - ₹ 6,50,000 per yearA Business Associate for an Edtech platform is typically responsible for driving business growth, which primarily involves lead generation, sales, and building client or institutional relationships. The role requires a mix of sales expertise, market research skills, and strong communication abilities. Key Roles and ResponsibilitiesThe specific duties of a...
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Process Associate
4 days ago
Hyderabad, Telangana, India Genpact Full timeReady to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Process Associate
11 hours ago
Hyderabad, Telangana, India Genpact Full timeWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for? Apply Now We are...