Manager AR

The impact you will make

• Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment.
• Develop personal growth opportunities. Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.

What you will do

• Project time constraints given by the manager are met in all the processes, like billing, EOB, and denials follow-up.
• Responsible for communicating with the clients over the phone or by email as required.
• The continuous objective is to make himself/ herself redundant and pull the talent up from the existing team. Should be responsible for grooming the next span of control.
• Should work towards assisting the project manager on daily issues, new project implementation, existing client satisfaction, and taking feedback from the team.
• Make sure everyone follows the process defined with accuracy by doing regular audits and documenting the updates.
• Generates several daily, weekly, and monthly reports relevant to the project. Analyzes and communicates with the clients about the status of the practice by providing regular reporting.
• Deals with any unwanted/unforeseen issues that come up at any time from the client or within the team.
• Should have a thorough knowledge of all processes and be able to implement a new project with the assistance of the project manager. For example: Credentialing, Software Transition, etc.
• Controls attrition by providing proper training and work culture as well as a growth plan.

What you will bring

• Minimum a Graduate in any field of their choice.
• Ability to work in night shifts i.e. 05:00 PM to 02:00 AM and 08:00 PM to 05:00 AM IST for Gurugram and 06:30 PM to 03:30 AM for Pune.
• Excellent People Management Skills with a minimum span of 60+ FTEs.
• Excellent AR & Denials resolution knowledge
• Should be Innovative, Motivational, Confident, Fair, Influential, and Respectful
• Travel required: None

What we would like to see

• Graduate/ post-graduate with at least 3 - 5 years of experience in medical collections in a team lead or supervisory role, or 2+ years of experience in an Assistant Manager role.
• Must be well-versed in the details of all levels and functions within the full scope of the Revenue Cycle of US Healthcare.
• Strong written, oral, and interpersonal communication skills.
• Strong leadership skills and ability to delegate and provide direction.
• Should be Innovative, Motivational, Confident, Fair, Influential, and Respectful.
• Extremely flexible – quickly shifts from/to clients and projects as the needs arise, with efficient hands-offs to others.
• Extensive knowledge of the use of email, search engines, the Internet; ability to effectively use payer websites, knowledge, and use of Microsoft Products: Outlook, Word, Excel.
• Should easily learn and adapt to various billing systems.
• Ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.

About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit

Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at

Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.

·       Professional development opportunities  

·       Term life, Accidental & Medical Insurance

·       Meal and Transport arrangements

FinThrive's Core Values and Expectations

·    Demonstrate integrity and ethics in day-to-day tasks and decision-making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities.

·    Support FinThrive's Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks, and logos are owned by FinThrive or related entities. RV092724TJO

---