JAMF Support Executive

2 weeks ago

Mumbai, Maharashtra, India namaSTu Full time ₹ 1,04,000 - ₹ 1,30,878 per year

· Manage and monitor the JAMF Pro server and its components, such as smart groups, policies, profiles, scripts, and reports.

· Deploy, configure, and update MAC devices, applications, and settings using JAMF Pro.

· Troubleshoot and resolve MAC and JAMF related issues, such as enrolment, authentication, connectivity, performance, and security.

· Provide technical support and training to end users and other IT staff on MAC and JAMF related topics.

· Document and maintain the MAC and JAMF policies, procedures, and best practices.

· Collaborate with other IT teams and vendors to ensure the compatibility and integration of MAC and JAMF solutions with other systems and platforms.

· Research and evaluate new MAC and JAMF technologies and trends to improve the MAC and JAMF environment and user experience.

· At least 3-5 years of experience in MAC and JAMF administration and support.

· Strong knowledge of MAC OS, JAMF Pro, and related technologies, such as Azure Active Directory, SSO, conditional access, Device Compliance, Octory and encryption.

· Proficient in scripting languages, such as Bash, Python, or AppleScript.

· Knowledge on other MDMs such as Intune or Workspace One and others are preferred.

· Build automated solutions and initiative to improve end user experience.

· Excellent troubleshooting and problem-solving skills.

· Good communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Certification in JAMF 200 or higher is preferred.

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