Change request Initiator

5 days ago


Mumbai, Maharashtra, India Cipla Full time ₹ 9,00,000 - ₹ 12,00,000 per year

4Job Purpose:

  1. Change Request initiation in Track-wise program for all the change notification received from Respiratory, PM category suppliers.

  2. Change Request Initiation in Track-wise program for AVD/CIP projects planned by procurement.

  3. Follow up and get approvals on initiated change request from Cipla cross functional teams.

  4. Vendor Collaboration to get approvals on Changes proposed by Cipla.

Key Accountabilities

1. Change Request Initiation.

  • Against the received Vendor notification, Initiate the Change request in Track-wise following the Change request Initiation SOP within defined TAT.
  • Collaboration with various stakeholders such as suppliers, manufacturers, and internal teams to gather required documents to initiate the CR.
  • Escalate to Buyers & category heads if the required documents are not provided by Vendors.
  • Do the technical due diligence and articulate the content in CR with technical language. Indicate changes done by Vendor for material procured by Cipla.
  • Ensure all the reported changes are included in Change request along with all the supporting documents anticipating regulatory, Quality, IPD and Mfg impact at Cipla end.
  • Consult the line manager, DQA & Cipla CFT team in case of query and need of additional documents over and above defined change request initiation SOP.
  • Ensure all the Cipla unit & CFT evaluators are includes in CR as per product applicability and basis type of changes done by Vendor.
  • Check with Unit, IPD and Buyers need of new code creation due to received change request. Get written justification if new code is not required and attach same to Change request.
  • For rejected CRs communicate with Vendors and collate required supporting data and justification. Upon receipt reinitiate the Change request in Track-wise program again for CFT approval.

2. Quality of Change Request Initiation.


• Ensure Change request is raised only for required & active materials / Vendors.
• Ensure Change requests are approved by DQA and CFT at first GO.


• Ensure Change request is not rejected for technical deficiency, Language, Inadequate documents or half information.


• Report the Change request rejection over and above SOP defined for Change request initiation & want of additional documents.

3.Change Request Approval by Cipla CFT


• Ensure the Change request is approved by CFT within agreed timelines & TAT as defined in Track-wise system.


• Follow up with Cipla CFT and Suppliers to ensure respective actions and supporting data is received before TAT overdue.

4. Change request Monitoring


• Monitor all notifications received from Vendors on email ID, received via 6 monthly Vendor intimation program, received to Buyers and / or CFT at Cipla end.
• Maintain a log of received notification vs Change request raised in Track-wise.


• Against each CR mention the first time right, rejection status & rejection reason.


• Publish the report to line manager every week.

5.Monthly Vendor change Intimation


• Maintain email ID data base & contact information of technical / Quality person representing direct category vendors.


• Update the data base every 6 month.
• Post 6 monthly initiative contact vendors who are failed to respond on online portal.

6.Vendor Approval on Change request Initiated by Cipla


• Upon Change request receipt from Cipla, co-ordinate with Vendor to get their feedback on changes proposed by Cipla.


• Collate required documents and share with function who has raised the CR.


• As per Vendor feedback, inform the line manager to Approve or Reject the CR raised by Cipla.


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