Front Desk Executive

7 days ago

Dadar Mumbai Maharashtra, India STAYWOOD Full time ₹ 12,000 - ₹ 1,80,000 per year

Job description:

Job Summary:

We are seeking an experienced Front Desk Reservation Executive to oversee the front desk operations, manage reservations, and ensure seamless guest experiences at our service apartment. The successful candidate will be responsible for managing bookings, coordinating with guests, and maintaining high standards of customer service.

Key Responsibilities:

  • Manage reservations and bookings, ensuring accurate and timely updates

  • Coordinate with guests, respond to inquiries, and provide excellent customer service

  • Oversee front desk operations, including check-in/check-out processes and room allocation

  • Maintain accurate records and reports, including occupancy rates and revenue

  • Collaborate with the management team to develop strategies for improving guest satisfaction and revenue growth

  • Ensure compliance with company policies and procedures

Requirements:

  • 1+ year of experience in hospitality or customer service

  • Strong communication and interpersonal skills

  • Ability to work in a fast-paced environment and multitask effectively

  • Proficiency in reservation management software and Microsoft Office

  • Strong attention to detail and organizational skills

What We Offer:

  • Competitive salary and benefits package

  • Opportunity to work in a dynamic and growing company

  • Collaborative and supportive team environment

How to Apply:

If you are a motivated and customer-focused individual with a passion for hospitality, please submit your resume.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Fixed shift
  • Rotational shift
  • Weekend availability

Supplemental Pay:

  • Performance bonus

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Benefits:

  • Cell phone reimbursement

Supplemental Pay:

  • Performance bonus

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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