Front Desk Executive
6 days ago
Job Summary:
We are seeking an experienced Front Desk Reservation Executive to oversee the front desk operations, manage reservations, and ensure seamless guest experiences at our service apartment. The successful candidate will be responsible for managing bookings, coordinating with guests, and maintaining high standards of customer service.
Key Responsibilities:
Manage reservations and bookings, ensuring accurate and timely updates
Coordinate with guests, respond to inquiries, and provide excellent customer service
Oversee front desk operations, including check-in/check-out processes and room allocation
Maintain accurate records and reports, including occupancy rates and revenue
Collaborate with the management team to develop strategies for improving guest satisfaction and revenue growth
Ensure compliance with company policies and procedures
Requirements:
1+ year of experience in hospitality or customer service
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively
Proficiency in reservation management software and Microsoft Office
Strong attention to detail and organizational skills
What We Offer:
Competitive salary and benefits package
Opportunity to work in a dynamic and growing company
Collaborative and supportive team environment
How to Apply:
If you are a motivated and customer-focused individual with a passion for hospitality, please submit your resume.
Job Type: Full-time
Pay: ₹14, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Job Types: Full-time, Permanent
Benefits:
- Cell phone reimbursement
Job Types: Full-time, Permanent
Pay: ₹14, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
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