Team Lead- Claims Adjudication

2 weeks ago

Chennai, Tamil Nadu, India Firstsource Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job description

Team Executive - Claims Adjudication

Location : Chennai, Navalur

Roles & Responsibilities:

  • In-depth Knowledge and Experience in the US Health Care Payer System.
  • 4 - 9 years of experience in Claims Adjudication. With over 1 year of experience as a on paper Team leader
  • Proven track record in managing processes, streamlining workflows and excellent people management skills.
  • Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals.
  • Circulate quality dashboards at agreed periodic intervals to all relevant stake holders
  • Adhering to various regulatory and compliance practices.
  • Maintaining and Ownership of reports both internal as well as for the clients.
  • Presenting the data and provide deep insights about the process to the clients as well as Internal Management.
  • Managing and co- ordinating training programs.
  • Excellent in Coaching and providing feedback to the team.
  • Take necessary HR actions as part of the Performance Improvement Process

Key Performance Indicators

  • Ensuring that the key Service Level Agreements are met consistently without any exceptions.
  • Leverage all Operational metrices to ensure that the Revenue and Profitability targets are met and exceeded .
  • Work in tandem with all Business functions to ensure smooth business process.
  • Retention of key team members

Interested Candidates share your CV - /

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