Senior Account Manager Female
2 days ago
- Tally , GST filing, PF ESI filing, Income tax returns filing, Team leading, Payslip workings, Word Excel PPT reports preparation
- Client Relationship Management: Cultivating and nurturing strong, trust-based relationships with assigned clients to ensure their long-term satisfaction and continued use of the company's offerings.
- Client Advocacy: Serving as the main point of contact for clients, addressing their concerns, and understanding their business goals and needs.
- Internal Coordination: Communicating client needs and information to various internal departments (like sales and support) to ensure seamless service delivery and issue resolution.
- Growth & Sales: Identifying opportunities to expand business with existing clients by offering additional products, services, or solutions that align with their evolving requirements.
- Problem Resolution: Promptly addressing and resolving any issues or challenges clients encounter to maintain positive relationships.
- Reporting & Analysis: Preparing account reports, analyzing client data, and sharing insights with internal teams to improve strategies and identify trends.
Key Skills
- Communication Skills: Excellent verbal and written skills are essential for interacting with clients and internal teams.
- Relationship-Building: A natural ability to build rapport and foster trust with clients.
- Problem-Solving: The capacity to handle complaints and find effective solutions for clients.
- Strategic Thinking: An ability to understand client needs and identify growth opportunities.
- Technical Skills: Proficiency with customer relationship management (CRM) software and other relevant tools is often required.
Job Types: Full-time, Permanent
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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