Front Desk Executive

5 days ago


Mp Nagar Bhopal Madhya Pradesh, India DB Malls Private Ltd Full time ₹ 1,80,000 per year

o Greet and welcome mall visitors warmly.

o Provide accurate information about mall layout, stores, ongoing events, and promotions.

o Assist customers with locating stores, restrooms, food courts, parking areas, etc.

o Handle customer complaints courteously and escalate complex issues.

o Maintain a polite, helpful, and solution-oriented approach at all times.

o Monitor cleanliness and functionality of customer service desks, signage, and public areas.

o Report maintenance or safety issues to the appropriate department.

o Encourage and assist customers in providing feedback through digital or physical forms.

o Support mall campaigns and surveys.

o Maintain proper records of lost and found items and coordinate with security for handovers.

o Coordinate with housekeeping, security, parking, and management teams to ensure seamless service delivery.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • Mp Nagar, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Can you work 8 hour shift per day for six days a week upto 10pm

Language:

  • English (Preferred)
  • Hindi (Required)

Work Location: In person



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