DT End User Support Engineer

Date Posted:

Country:

India

Location:

North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka

Position Role Type:

Unspecified

Job Summary

Ensures all computer systems and related peripheral devices and components are configured and utilized effectively to support the local business processes. Provides functional direction and coordinates internal resources and personnel and/or vendor support, to ensure agreed service, security, performance and availability levels of network computer systems, are met.  Monitors overall performance of computer systems, performs research and provides recommendations for improving performance, security, service levels and cost reductions.

Roles and  Responsibilities

• Supports, maintains, and troubleshoots the network computer and telecommunication systems, related peripheral devices and local area networks.
• Analyzes and solves complex problems of network (operating) system hardware and software components.
• Assist in the planning, installation and maintenance of local network systems and components.
• Tests and implements measures, systems and software to adequately protect the network computer systems, components and data from natural disasters, power failures, intrusions and viruses.
• Tests and implements measures, systems and software to protect, backup, restore and store business data.
• Tests and implements new computer systems, operating systems and applications.
• Remains up-to-date with the latest network computer systems, operating systems, innovations and industry best practices.
• Performs continuous research and audits to ensure continuous and high levels of performance, security and availability of network and operating systems and peripheral devices.
• Advises application developers, technical specialists, management and users about network (operating) systems, components and peripheral devices, based on trends, developments, experiences and company/industry best practices.
• Analyzes impact of network systems and components for the technical infrastructure and communicates the results with the responsible technical specialists in order to reach the appropriate and effective use of the various technologies.
• Ensures regular reporting to management regarding performance and service levels of network systems, in order to inform responsible management about major deviations and/or corrective actions.
• Maintains close relations with local management staff to ensure the local business processes are continuously and adequately being supported and developed by IT.
• Participates in projects with other DT departments and/or external vendors.
• Performs other related duties as required.

About Collins Aerospace

Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Digital Technology

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there's no better place to be right now than in digital. If you're an agile thinker who enjoys utilizing modern technology to make big improvements, then you're a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today 

WE ARE REDEFINING AEROSPACE.

*Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

Benefits package includes:

Meal coupons

Group Term Life Insurance.

Group Health Insurance.

Group Personal Accident Insurance.

Entitled for 18 days of vacation and 12 days of contingency leave annually.

Employee scholar programme.

Work life balance.

Car lease programme.

National Pension Scheme

LTA

Fuel & Maintenance /Driver wages

Meal vouchers

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the India)

• Drug Screen only performed for Operations Positions

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that's redefining

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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