Sales & Marketing Engineer (Customer Relationship & Coordination)

5 days ago

Coimbatore, Tamil Nadu, India Gangaa Machines Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

  • Maintain strong relationships with domestic and international customers.
  • Generate and manage quotations, invoices, and order follow-ups until dispatch.
  • Coordinate with production, accounts, and logistics departments to ensure smooth delivery.
  • Handle after-sales service communication and customer feedback.
  • Keep company profiles active and updated on IndiaMART, Facebook, Instagram, and YouTube.
  • Respond to online inquiries, convert leads into confirmed orders, and maintain a customer database.
  • Understand technical aspects of Welding Electrode Manufacturing Plants and confidently explain product features to customers.
  • Prepare promotional content and assist in digital marketing campaigns.

Preferred candidate profile

  • Diploma / B.E / B.Tech/M.B.A (Mechanical / Electrical / Electronics/Marketing).
  • 1-5 years of experience in industrial marketing or customer support.
  • Good communication skills in English and Hindi (knowledge of other languages is an advantage).
  • Proficient in MS Office, CRM tools, and social media platforms.
  • Tech-savvy, energetic, and customer-focused.
  • Willing to work from office (Coimbatore).

Perks and Benefits:

  • Salary not a constraint for the right candidate.
  • Accommodation provided by the company.
  • Domestic and international customer interaction opportunities.
  • Growth-oriented work environment in a reputed engineering manufacturing firm.
  • ESI/EPF benefits
  • 3Lakh Worth personal Accidental Policy

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