Solution Engineer

Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability , leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you've ever used instant payment systems like UPI, chances are you've already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that's equal to watching 3 years of tik-tok videos) , touching 300 million users with leading banks and financial institutions .

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM's AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We're building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Your Role: Solution Engineer

We are looking for a Solution Engineer, who can identify and address customer pain points, act as a strong customer advocate, and collaborate closely with clients to understand their business, applications, and IT landscape. The ideal candidate will leverage our platform to deliver valuable insights that help optimize business processes and infrastructure. They will play a key role in streamlining day-to-day operations, maximizing efficiency, and ensuring the best possible Return on Investment (ROI) for our customers. The role involves designing and delivering solutions that provide unified visibility, application and infrastructure observability, and advanced analytics.

Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference

Roles & Responsibilities

• Work across the entire landscape that spans across network, compute, storage, database, applications, transactions and business domain
• Use the BigData and AI driven features of vuSmartMaps to provide solutions that will enable customers to provide insights to their applications' performance and improve the business and end user experience for their applications
• Collaborate with customer teams and stakeholders to gather requirements, designing solutions and integrations as required.
• Create detailed designs, solutions and validate with internal engineering and peer teams. Establish a good network of relationships with both internal and external customers.
• Understand the customers' application architecture and transaction level workflow to identify critical touch points and necessary metrics to be monitored and analysed to provide detailed insights.
• Analytics and analysis on data and provide business insights and recommendations
• Constantly stay ahead in communicating the latest progress/status with customers.
• Manage planning and execution of platform implementation at customer sites.
• Work with the product team in developing new features, identifying platform bugs, solution gaps etc
• Interest and aptitude in learning new technologies- Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps

What You Bring

• At least 3+years of experience in IT Infrastructure, Observability or APM.
• Experience in working with large scale IT infra, including applications, transactions, databases, network.
• Experience in working with monitoring tools and automation tools.
• Hands-on experience in scripting.
• Knowledge/Experience in the following technologies will be added plus.
• Observability platforms, Elastic search, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, JMX, Python/Bash Scripting).

Good to Have

• CKA certification - Certified Kubernetes Administrator

What We Offer
Life at VuNet: Building the Future Together

At VuNet, we're building a world-class observability platform, proudly Made in India — and we're just getting started.

We're a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI .

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you're looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you'll feel right at home at VuNet .

Benefits For You

• Health insurance coverage for you, your parents, and dependents.
• Mental wellness and 1:1 counselling support.
• A learning culture that promotes growth, innovation, and ownership.
• Transparent, Inclusive, and high-trust workplace culture.
• New Gen AI and integrated Technology workspace.
• Supportive career development programs to expand your skills and enhance expertise with various training programs.

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