Service Delivery Officer-Branch Banking-Branch Banking

2 weeks ago


Ahmedabad, Gujarat, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About The Role  

JOB ROLE

Handling personalized service requests of customers.

Generation of timely business MIS.

Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

Coordination with CPC/RPC/Investment desks for account opening of customers.

Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT

Developing and maintaining banking relationships with a select group of high net worth customers

Excellent communication skills with customer service orientation

Courteous and polite.

Good knowledge of Microsoft excels.

Understanding of banking norms and processes.



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