Tele Caller Intern

1 week ago

Bengaluru, Karnataka, India Intugine - Logistics through Innovation Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About Intugine:
Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep.

Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies.

Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs.

Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few.

Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.

To know more, visit the website:

Responsibilities:

  • Call truck drivers and assist them with GPS tracking data
  • Coordinate with internal stakeholders and clients to ensure smooth operations
  • Handle real-time issue resolution related to tracking

Requirements:

  • Excellent Hindi-speaking skills (must be fluent)
  • Strong communication and coordination abilities
  • Comfortable with making multiple calls and managing logistics data
  • Advanced Excel Skills

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