Microsoft 365 Communication

3 days ago

Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 20,00,000 - ₹ 25,00,000 per year
:

Product Owner Microsoft 365 Communication

Lead the strategic roadmap for Microsoft 365 communication solutions, including Microsoft Teams, SharePoint, Exchange Online, Viva Engage, and other integrated tools.

• Expertly gather requirements, design solutions, implement changes, and foster continuous improvement in our communication strategies.

• Collaborate closely with cross-functional teams to identify and implement best practices for communication, ensuring a seamless user experience.

• Understand and manage third-party communication services that extend beyond the M365 ecosystem, including SMTP and various third-party chat services.

• Own the service design and integration of communication tools, ensuring alignment with user needs and organizational goals.

• Maintain data governance, security, and compliance standards within all communication platforms.

• Drive initiatives that promote user engagement and satisfaction, leveraging modern communication channels.

• Know-How in conference systems with Microsoft Teams Room-Systems to ensure smooth video conferencing and collaboration experience.

• Provide detailed reports and insights on communication strategies to management, showcasing value addition and user satisfaction metrics.

Qualifications:

  • A university degree in computer science, information technology, or a related field.

    • Minimum of 5+ years of hands-on experience with Microsoft 365 tools, including a deep understanding of Teams, Exchange Online, and Viva Engage.

    • Proven experience managing third-party communication solutions and integrations.

    • Strong analytical and problem-solving skills, with the ability to navigate complex communication environments.

    • A user-centric mindset, focusing on service quality and employee experience.

    • Excellent collaboration skills and ability to work in a dynamic, cross-functional team environment.

    • Effective communication skills, with fluency in English; additional languages are a plus.Role & responsibilities

Interested Candidates please share your CV to

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