Microsoft Dynamics 365-BA

4 days ago

Bengaluru, Karnataka, India Compunnel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Microsoft Dynamics 365 BA

Experience: 5+ relevant years of exp in Azure

Location: Bangalore

Work Model Hybrid

Key Responsibilities:

  • Analyze, design, and implement business solutions using Microsoft Dynamics 365 (including Dynamics CRM) and Power Apps
  • Manage Hyper Care incident processes, ensuring timely resolution of critical issues
  • Act as liaison between developers, testers, and product owners throughout the project lifecycle
  • Gather and document business requirements; translate into functional specifications
  • Conduct gap analysis between current and desired business processes
  • Create and maintain project documentation, including process flows and user stories
  • Perform system testing and support User Acceptance Testing (UAT)
  • Provide training and support to end-users on new features and processes
  • Monitor system performance and recommend improvements
  • Stay current on Dynamics 365, Dynamics CRM, and Power Apps capabilities and best practices

Required Skills:

  • Strong knowledge of Microsoft Dynamics 365, Dynamics CRM, and Power Apps
  • Experience in Hyper Care incident management
  • Excellent analytical and problem-solving abilities
  • Strong communication and interpersonal skills
  • Ability to manage multiple projects and priorities effectively
  • Familiarity with Agile methodologies
  • Bachelor's degree in Business, IT, or related field

Preferred Qualifications:

  • Relevant certifications (e.g., Microsoft Certified: Dynamics 365 Functional Consultant)
  • Experience in change management and process improvement
  • Knowledge of data analysis and visualization tools
  • Experience with Sales, Field Service, and CRM modules

Please share the following details along with the most updated resume to if you are interested in the opportunity:

  • Total Experience
  • Relevant experience
  • Current CTC
  • Expected CTC
  • Notice Period (Last working day if you are serving the notice period)
  • Current Location
  • SKILL 1 RATING OUT OF 5
  • SKILL 2 RATING OUT OF 5
  • SKILL 3 RATING OUT OF 5

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