
Business Analyst
1 day ago
Business Analyst Years
Location -Mumbai ( Thane )
Education - B-Tech -IT Or CS OR MBA
Domain - OIL AND GAS // CRM (Mandatory)
BA - Past experience of working as Business Analyst in digital implementation projects, B.Tech/BE degree in Computer Science or Information Technology. OR
• A degree in Master of Business Administration / PGDM
Job Description:
- Gather, analyze, and document business requirements from stakeholders across exploration, production, sales, and operations.
- Translate business needs into functional and technical specifications for CRM solutions.
- Evaluate current business processes within Oil & Gas operations and identify improvement opportunities.
- Work with CRM development and support teams to customize and configure CRM systems.
- Act as a liaison between business units and IT teams to ensure seamless delivery of CRM features.
- Support the implementation of CRM tools, conduct UAT, and train end-users.
- Provide insights based on data trends from CRM and ERP platforms to support decision-making.
- Develop process documentation, business workflows, and user guides.
- Stay up to date with industry trends and CRM tool updates to recommend improvements.
- Ensure solutions comply with regulatory and safety standards applicable to the Oil & Gas industry.
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