Business Analyst

2 weeks ago


Mumbai, Maharashtra, India Talent Worx Full time
Job Summary:

Business Analyst Years

Location -Mumbai ( Thane )

Education - B-Tech -IT Or CS OR MBA

Domain - OIL AND GAS  // CRM (Mandatory)

BA - Past experience of working as Business Analyst in digital implementation projects, B.Tech/BE degree in Computer Science or Information Technology. OR
• A degree in Master of Business Administration / PGDM

Job Description: 

Key Responsibilities:
  • Gather, analyze, and document business requirements from stakeholders across exploration, production, sales, and operations.
  • Translate business needs into functional and technical specifications for CRM solutions.
  • Evaluate current business processes within Oil & Gas operations and identify improvement opportunities.
  • Work with CRM development and support teams to customize and configure CRM systems.
  • Act as a liaison between business units and IT teams to ensure seamless delivery of CRM features.
  • Support the implementation of CRM tools, conduct UAT, and train end-users.
  • Provide insights based on data trends from CRM and ERP platforms to support decision-making.
  • Develop process documentation, business workflows, and user guides.
  • Stay up to date with industry trends and CRM tool updates to recommend improvements.
  • Ensure solutions comply with regulatory and safety standards applicable to the Oil & Gas industry.

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