Associate Account Manager

1 day ago


Nellicode Calicut Kerala, India ec0410a5-687c-470e-a128-dcc742f3363e Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Title: Associate Account Manager - Inbound

Department: Sales

Location: Kozhikode

Experience: 0 – 1 Year

Employment Type: Full-time

Key Responsibilities:

  • Respond promptly to inbound inquiries through calls, emails, chat, and social platforms.
  • Understand customer requirements and match them with the appropriate Wattlecorp cybersecurity services.
  • Qualify leads, maintain detailed client records, and update CRM systems accurately.
  • Schedule and coordinate product demos or technical discussions with the sales or technical teams.
  • Follow up with potential clients to nurture relationships and move them through the sales funnel.
  • Support the development of proposals, quotations, and sales documentation.
  • Maintain a high level of product and market knowledge to effectively handle customer queries.
  • Achieve individual and team-based sales and conversion targets.

*

Requirements:

  • Bachelor's degree in IT, Computer Science, Business Administration, Marketing, or a related field.
  • 0 to 1 year of experience in inbound sales, customer support, or inside sales (fresh graduates are encouraged to apply).
  • Basic understanding or interest in IT or cybersecurity concepts.
  • Excellent verbal and written communication skills.
  • Strong listening, problem-solving, and relationship-building abilities.
  • Proficiency in using CRM systems and online communication tools (preferred, not mandatory).
  • Fluent in English

Preferred Skills:

  • Background or coursework in Information Technology or Cybersecurity.
  • Understanding of sales pipelines and lead qualification.
  • Willingness to learn technical concepts and sales methodologies.

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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