
Business Analyst/ Client Account Manager
1 week ago
Job brief:-
- Stay up-to-date on the latest process and software development advancements.
- Conduct meetings, share findings through presentations, and document and communicate the results of your efforts.
- Gather critical information from stakeholder meetings and produce valuable reports or documents.
- Manage projects, develop project plans, and monitor performance.
- Adhere to client-established audit procedures to ensure smooth project deliveries.
- Update and maintain procedures, product specifications, and customer-facing API documentation.
Skills and Experience:
- 2+ years of experience in Account manager or Business Analyst role, with strong relationship management, account management, and support experience.
- Able to handle technical discussions and should have a fair understanding of web applications (full-stack), CMS, programming languages, APIs, and databases.
- Experience working with technical teams and clients to address requirements questions.
- Familiarity with Agile, Waterfall, and Iterative project management methodologies and lifecycles.
- Experience in preparing test strategies, test plans, and test use cases.
- Strong communication skills and a team player.
- Excellent proficiency in MS Word, Excel, and PowerPoint.
- Demonstrated ability to manage and prioritize workloads.
- Proven track record of delivering on time and meeting client commitments.
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