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RTA (WFM) | International Process - BPO
2 weeks ago
Manage workforce management (WFM) processes.
Ensure efficient real-time analysis and scheduling (not mandatory).
Strong communication skills.
Good Knowledge and hands on experience on WFM tools.
5 days working and Rotational Shifts.
Required Candidate profile
Should have atleast 2+ years of experience as RTA in BPO Organisation.
Should have excellent communication skills
Strong understanding of WFM tools
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