Servicenow Developer_ ITOM AND SAM

2 days ago


Pune, Maharashtra, India Tata Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description

Role: Servicenow Developer_ ITOM And SAM

Exp: 5-7 Years

Location: Pune

ServiceNow ITOM

Required Skills - Required Skills:

  • Strong understanding of IT Operations Management principles and practices.
  • Experience with ServiceNow ITOM modules and platform.
  • Championing the SAM lifecycle process and procedures to ensure data integrity of software rights and usage to support SAM compliance.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication, collaboration, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of IT infrastructure, networking, and cloud technologies.
  • Configuring Discovery to map out the infrastructure and identify configuration items (CIs).
  • Building and maintaining the CMDB to reflect the current state of IT assets and their relationships.
  • Setting up Event Management to monitor infrastructure and trigger alerts for potential issues.
  • Integrating ServiceNow with other tools for automated workflows and incident management.
  • Providing support and guidance to users on how to utilize the ITOM platform effectively. Role & responsibilities

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