Hotel Manager
18 hours ago
Key Responsibilities:
1. Operations Management
- Supervise all hotel departments, including front office, housekeeping, rooms, food & beverage, maintenance, and security.
- Ensure smooth day-to-day operations and address any guest or operational issues promptly.
- Maintain compliance with health, safety, and hygiene standards.
2. Guest Relations
- Ensure a consistently high standard of guest service and satisfaction.
- Handle guest complaints and feedback professionally and effectively.
- Develop and implement initiatives to enhance guest experiences.
3. Financial Management
- Monitor and control operational budgets, revenue, and expenses.
- Analyze financial reports to identify areas for cost control and profitability improvement.
- Assist in pricing strategy, occupancy planning, and forecasting.
4. Staff Management
- Recruit, train, and supervise hotel staff to ensure top-quality performance.
- Set clear performance goals and conduct regular evaluations.
- Promote a positive and professional work environment.
5. Sales & Marketing
- Work with the sales and marketing team to attract new guests and increase occupancy.
- Oversee promotions, packages, and partnerships to boost revenue.
- Maintain relationships with travel agencies, corporate clients, and online platforms.
6. Administration & Compliance
- Ensure all licenses, permits, and legal requirements are up to date.
- Maintain accurate records for audits and management reporting.
- Implement standard operating procedures (SOPs) for efficiency and consistency.
Job Types: Full-time, Permanent
Pay: ₹17, ₹20,000.00 per month
Work Location: In person
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