Hotel Manager

24 hours ago

Howrah, West Bengal, India Renyc Cakes & Puff Full time ₹ 84,000 - ₹ 2,52,000 per year

Key Responsibilities:

1. Operations Management

  • Supervise all hotel departments, including front office, housekeeping, rooms, food & beverage, maintenance, and security.
  • Ensure smooth day-to-day operations and address any guest or operational issues promptly.
  • Maintain compliance with health, safety, and hygiene standards.

2. Guest Relations

  • Ensure a consistently high standard of guest service and satisfaction.
  • Handle guest complaints and feedback professionally and effectively.
  • Develop and implement initiatives to enhance guest experiences.

3. Financial Management

  • Monitor and control operational budgets, revenue, and expenses.
  • Analyze financial reports to identify areas for cost control and profitability improvement.
  • Assist in pricing strategy, occupancy planning, and forecasting.

4. Staff Management

  • Recruit, train, and supervise hotel staff to ensure top-quality performance.
  • Set clear performance goals and conduct regular evaluations.
  • Promote a positive and professional work environment.

5. Sales & Marketing

  • Work with the sales and marketing team to attract new guests and increase occupancy.
  • Oversee promotions, packages, and partnerships to boost revenue.
  • Maintain relationships with travel agencies, corporate clients, and online platforms.

6. Administration & Compliance

  • Ensure all licenses, permits, and legal requirements are up to date.
  • Maintain accurate records for audits and management reporting.
  • Implement standard operating procedures (SOPs) for efficiency and consistency.

Job Types: Full-time, Permanent

Pay: ₹17, ₹20,000.00 per month

Work Location: In person

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