Customer Success Executive

2 days ago

Okhla, Delhi, India YMGrad Associates Full time ₹ 3,00,000 - ₹ 4,00,000 per year

About YMGrad

YMGrad is your gateway to studying abroad. We are a rapidly growing new-age social platform with a thriving community of over 300,000+ registered students pursuing international education. At YMGrad, we're revolutionizing the overseas admissions space by combining expert guidance with a student-first approach. Join us and help shape the future of global citizens.

**Only candidates with excellent English communication skills should apply.

**Experience Required: 1-5 years

Role Overview

We are seeking a Customer Support Specialist to join our dynamic and student-centric team. This role is perfect for someone who enjoys interacting with people, solving problems, and ensuring a smooth and positive experience for students throughout their study abroad journey. The ideal candidate will possess excellent communication skills, empathy, and a proactive attitude to deliver outstanding service and guidance. This is a full-time, on-site role, with working hours from Monday to Saturday, 9:00 AM to 6:00 PM.

Key Responsibilities

  • Guide students through the entire study abroad journey — from university selection to application submission.
  • Offer personalized assistance on university shortlisting, loan guidance, visa documentation, and application timelines.
  • Build and maintain strong, trust-based relationships with clients, ensuring a high level of satisfaction.
  • Provide post-service follow-ups to gather feedback and reviews for continuous improvement.

Qualifications and Skills

  • Strong English communication skills — both written and verbal.
  • Empathy, patience, and a customer-oriented mindset.
  • Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: ₹300, ₹400,000.00 per year

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Paid time off

Ability to commute/relocate:

  • Okhla, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your level of proficiency in English on a scale of 1 to 10?
  • Are you comfortable with the initial salary range of up to 4 Lakhs per annum? Increments are given annually.
  • Are you comfortable coming to the office, Monday through Saturday?

Work Location: In person

  • Customer Success Manager

    1 week ago

    Okhla, Delhi, India Healthmug Private Limited Full time ₹ 5,40,000 - ₹ 5,50,000 per year

    About the RoleWe are looking for a Customer Success Manager with 5–6 years of experience in managing customer queries, escalations, and overall experience across multiple channels. The role involves driving customer satisfaction, safeguarding brand reputation, ensuring process excellence, leading teams, and enabling cross-functional collaboration.Key...

  • Customer Executive

    5 days ago

    Okhla, Delhi, India YMGrad Associates Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    About YMGradYMGrad is your gateway to studying abroad. We are a rapidly growing new-age social platform with a thriving community of over 300,000+ registered students pursuing international education. At YMGrad, we're revolutionizing the overseas admissions space by combining expert guidance with a student-first approach. Join us and help shape the future of...

  • Customer Care Executive

    2 weeks ago

    Okhla, Delhi, India Redwood International Full time ₹ 14,40,000 - ₹ 28,80,000 per year

    About the Role:We are looking for a Customer Care Executive to manage and respond to customer queries through WhatsApp, calls, and emails. The ideal candidate should have excellent communication skills and a customer-centric approach to ensure a seamless experience for our clients.Key Responsibilities:Respond promptly to customer inquiries via WhatsApp,...

  • Customer Support Executive

    2 weeks ago

    Okhla, Delhi, India Blackhole Retail Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Company Name: Weird WolfLocation: Okhla Industrial Area Phase 2, New DelhiJob Type: Full-timeWorking Days: Monday to SaturdayTimings: 10:00 AM – 7:00 PMAbout the RoleWeird Wolf is seeking a Customer Support Executive to join our growing team. The role involves handling warranty registrations for customers who purchase our products from e-commerce and quick...

  • Account Executive

    2 days ago

    Okhla, Delhi, India Airtec Electrovision Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    An Account Executive (AE) is a sales professional who builds and maintains client relationships, identifies new business opportunities, and drives revenue growth for a company. They are the primary point of contact for clients, understanding their needs and developing tailored solutions to meet those needs. A successful AE is a strong communicator, a skilled...

  • Customer Relationship Executive

    5 days ago

    Okhla, Delhi, India Ranfort wellness Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    This is a full-time onsite role for a CRE at Ranfort in New Delhi. The CRE will be responsible for:ROLES & RESPONSIBILITIES:Achieving sales targets, Generating new leads through rapport building.Maintaining client relationships.Inbound and outbound calling through CRMThe CRE will also collaborate with the marketing team to develop and execute sales...

  • GeM Executive

    2 weeks ago

    Okhla, Delhi, India Radiant Info Solutions Pvt Ltd Full time ₹ 87,000 - ₹ 12,00,000 per year

    Job description:Radiant is Hiring Tender Executive for Delhi Location, seeking a dedicated and detail-oriented Tender/GeM Executive to join our team in Delhi. This exciting opportunity is based in our Okhla office, where you'll be an integral part of our growth and success.Responsibilities:Tender documentation preparationTender advertisement and...

  • MBA Fresher – Executive, Corporate Sales

    2 weeks ago

    Okhla, Delhi, India Radiant Info Solutions Pvt Ltd Full time ₹ 30,00,00,000 - ₹ 36,00,00,000 per year

    Are you an MBA (Sales/Marketing) graduate eager to start your career in Corporate Sales? Radiant Info Solutions is hiring passionate, energetic, and driven freshers for the role of Executive – Corporate Sales (IT).This is an excellent opportunity to begin your journey in B2B sales with one of India's leading IT solutions companies.Key...

  • Field Executive

    2 weeks ago

    Okhla, Delhi, India United Flooring Pvt. Ltd. Full time ₹ 2,16,000 per year

    Job Summary:The Field Executive is responsible for carrying out field-level activities including client visits, data collection, sales, product delivery, customer service, or operational support. The role involves traveling within a designated area, engaging with customers or partners, ensuring smooth execution of assigned tasks, and reporting back to the...

  • E commerce executive

    5 days ago

    Okhla, Delhi, India Barraid Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company Description is a premier online destination in India for purchasing a wide range of bar accessories. Our offerings include decanters, cocktail shakers, peg measurers, ice buckets, bottle stoppers, beer glasses, ash trays, liquor decanters, liquor dispensers and other unique bar accessories. We are committed to providing high-quality products to...