Patient Coordinator
2 weeks ago
Company Description
At Wekurehealth, we are dedicated to delivering seamless and hassle-free healthcare experiences. Our mission is to connect patients with top-notch medical professionals, including AIIMS-trained doctors, ensuring quality care and expert guidance every step of the way. We offer free consultations, cashless insurance assistance, no-cost EMI options, and personalized post-treatment care. With a focus on comfort and convenience, Wekurehealth simplifies the medical journey, making it stress-free and accessible. Your health is our priority—experience care like never before with Wekurehealth.
Role Description
This is a full-time, on-site role for a Patient Coordinator located in Gurugram. The Patient Coordinator will be responsible for managing appointment scheduling, handling receptionist duties, using medical terminology accurately, and ensuring effective communication with both patients and medical professionals. The Patient Coordinator will also be expected to maintain phone etiquette and provide excellent customer service to enhance patient satisfaction.
Qualifications
- Proficient in phone etiquette and communication skills
- Experience with appointment scheduling and receptionist duties
- Knowledge of medical terminology
- Strong organizational and multitasking abilities
- Customer service experience in a healthcare setting is a plus
- High school diploma or equivalent required; degree in healthcare administration or related field is preferred
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